What are the responsibilities and job description for the Implementation & Evaluation Analyst position at United Network for Organ Sharing?
Position Description
The Implementation and Evaluation Analyst's (IEA) primary responsibilities include coordinating and aiding in the development of implementation and evaluation related language for use in OPTN policy proposals; systematically tracking, analyzing and preparing written reports on implementation and monitoring activities; designing, creating and distributing a publicly available Evaluation Plan; and Acting as a subject matter expert and coordinating with other Member Quality subject matter experts for UNOS staff and OPTN Committees regarding implementation and monitoring related issues.
Key Responsibilities:
Develop implementation and monitoring plans for OPTN policy proposals.
Facilitate aspects of the OPTN policy development process associated with policy implementation and ongoing policy evaluation. Participate in in OPTN Committee calls, including leadership and work group calls to ensure Member Quality has the necessary representation in order to assist the Committees in considering implementation and monitoring issues associated with ideas under consideration. Inform Member Quality's leadership team and other MQ stakeholders on possible policy changes. Aid in the development, preparation, and delivery of implementation and evaluation plans for national distribution. Aid in the facilitation of Member Quality's review of public comment proposals and briefing papers as part of cross-departmental review. Solicit, document, and incorporate Member Quality staff and management input into the proposed post-implementation compliance monitoring and the Member Quality Resource Assessment Impact Statements (RAIS).
Assist with Member Quality's response to compliance monitoring practices and other compliance related questions.
Collaborate and coordinate with internal teams as needed to develop educational tools such as webinars and FAQ documents for OPTN members and the public. Coordinate Member Quality's involvement in webinars. Develop and facilitate training of Member Quality staff on policy and bylaw changes prior to implementation.
Serve as the primary liaison between Member Quality and Professional Education, Communications, IT, Research, and Policy and Community Relations for implementation and monitoring related issues and associated educational efforts. Evaluate and coordinate with other Member Quality staff the response to inquiries regarding Member Quality monitoring activities from these and other UNOS departments. As requested, draft and review communications to OPTN members including system notices, articles and clarifications, and provide input on possible impacts on monitoring activities and members' ability to comply with requirements. Work independently and with other staff and management as needed to answer compliance related questions from members. Identify issues requiring broader Member Quality input, and coordinate response with appropriate staff and Member Quality leadership.
Analyze monitoring activities for effectiveness and consistency.
Facilitate Member Quality staff review and analysis of ongoing monitoring activities for consistency with the monitoring plan proposed at the time the policy was approved. Routinely analyze monitoring activities for effectiveness and currency. Consistently make recommendations for improvements as needed. Lead post-implementation compliance monitoring reporting and presentation in conjunction with post-implementation policy evaluation reports where applicable.
Maintain the OPTN Evaluation Plan and other monitoring and compliance reference tools available for OPTN members. Ensure publication deadlines are routinely met and adhere to 508 compliance standards. Assist in the development of department technologies to track Evaluation Plan changes and generate updates. Utilize technologies as appropriate. Create and maintain written tools such as work instructions and process maps.
Facilitate the Membership & Professional Standard Committee's review of other OPTN Committees' projects and member compliance monitoring operational guidelines.
Assist with the creation and presentation of the summary report for all OPTN public comment proposals and/or projects soliciting MPSC feedback. Recommend proposals appropriate for MPSC review due to the potential effects of the implementation and evaluation plan on the MPSC's monitoring activities and members' ability to comply with policy requirements. Summarize, document and communicate MPSC feedback to appropriate OPTN committees and posting to the OPTN public comment website.
Assist with special projects as needed.
Lead or participate in projects as requested, particularly projects regarding implementation of approved policies.
Minimum Requirements
5 years of compliance audit, healthcare policy, health administration, organ transplantation or other related experience required.
Critical Skills
- Excellent oral and written communication skills required, including legal and technical writing.
- Excellent project management skills are required and will be reflected in the analyst's ability to organize time, prioritize responsibilities, and meet deliverables in a highly team-oriented culture.
- Must have solid analytical and critical thinking skills to be able to assess complex issues, accurately identify and assess potential risks, and propose solutions.
- Ability to understand, apply, and explain policy and bylaw requirements essential. Ability to identify potential problems and propose solutions necessary.
Additional Skills & Qualifications
- 1-2 years minimum progressively responsible work experience in transplantation and/or transplantation policy is highly desired.
- Experience involving healthcare or public health compliance audit or analysis, legal or technical writing, project management and/or process improvement desired.
- Experience working in a collaborative team-orientated environment desirable.
- Strong interpersonal skills for interaction with all levels of management necessary.
- Must be able to effectively contribute to both conceptual and data-driven group projects in a collaborative manner.
- High attention to detail and devotion to continuous process improvements and customer service required.
- Must be independent worker and self-directed.
- Must be proficient in Microsoft Business which uses Word, Access, Excel and PowerPoint.
Education
4-year degree in public policy, public administration, health administration, nursing, social work, law or other related field of study, or equivalent professional work experience required.
Advanced degree is highly desired.
Physical Requirements
General office demands
The United Network for Organ Sharing (UNOS) coordinates the nation's organ transplant system, providing vital services to meet the needs of men, women and children awaiting lifesaving organ transplants. Based in Richmond, Va., UNOS is a private, nonprofit membership organization.
UNOS members encompass every transplant hospital, tissue matching laboratory and organ procurement organization in the United States, as well as voluntary health and professional societies, ethicists, transplant patients and organ donor advocates.
UNOS is a great place to work! We're one of only a few organizations to be named a by the Richmond Times Dispatch for 8 years in a row.
UNOS is V3-certified! V3- Certified companies work with the Department of Veterans Services and other strategic partners to support Virginia's Veterans.
For information on UNOS, including more information on employee benefits, take a look at the .
Must be authorized to work in the US. Sponsorship is not available for this position.
No Agencies Please.
UNOS provide equal employment opportunity for all applicants and employees. It will not unlawfully discriminate or permit harassment against any employee or applicant on the basis of race, ethnicity, color, religion, national origin, gender, age, disability, familial or marital status, military or veteran status, sexual orientation, gender identity and expression, genetic information, or any other characteristics or classification protected under applicable law ("protected categories"). This policy applies not only to hiring, but also to working conditions, benefits and privileges of employment, training, appointments for advancement, transfers, layoffs, recalls, terminations of employment and all other terms and conditions of employment.
UNOS is also an affirmative action employer. It takes affirmative action to recruit and provide opportunities for advancement to qualified females and minorities, individuals with disabilities, special disabled veterans and other protected veterans. It hires and promotes based on job-related requirements and individual qualifications. Action is taken to ensure the fulfillment of this policy as to all phases of the employment process including hiring, placement, training, upgrading, transfers and/or demotions, recruiting, layoffs and termination of employment.
UNOS invites individuals with disabilities and protected veterans to identify themselves, if they wish to do so. Such communication will be kept as confidential as possible and will be used only in accordance with the law. Candidates may contact the EEO/AA Officer at to self-identify or request an accommodation.
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United Network for Organ Sharing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or disability.