What are the responsibilities and job description for the Organ Placement Specialist position at United Network For Organ Sharing?
About the Position
*This position is not remote eligible and will require day to day onsite work*
Job Description
The UNOS Organ Center seeks to fill an Organ Placement Specialist position to provide service to UNOS members (Organ Procurement Organizations, Transplant Centers, Histocompatibility Laboratories) in the coordination of renal and extra renal organ allocation, donor/recipient matching, transportation assistance, and transplant candidate waiting list maintenance tasks. Additionally, the Organ Placement Specialist may be called upon to serve as a resource for information technology troubleshooting, organ allocation policies, as well as to advise UNOS members on Organ Center experiences regarding unique donor situations. The Organ Placement Specialist is also responsible for reporting issues that arise during the shift to Organ Center Management.
The UNOS Organ Center is open twenty-four hours a day, 365 days a year. Organ Placement Specialists are required to work three 12-hour shifts (6a-6p, 6p-6a) that rotate between day and night (approximately 8 weeks on days and 8 weeks on nights), and include weekends and holidays with on call responsibilities as scheduled.
Minimum Requirements
Entry level experience in customer service, healthcare, or the field of transplantation
Critical Skills
Excellent oral and written communication skills-particularly telephone skills
Must have the ability to quickly gather and report information in required order and format
Must have demonstrated ability to work under high stress, prioritize effectively, and multi-task efficiently
Exceptional customer service skills
MS Office proficiency
Positive attitude and ability to collaborate with a team
High level of self-motivation
Additional Skills and Qualifications
Strong background in medical terminology, human anatomy, and/or human physiology
Experience with reading medical charts
Education
4-year degree in Science, Information Technology, Healthcare or related field, or equivalent work experience
Physical Requirements
General office demands
Ability to work 12 hour shifts, nights and weekends, and on-call hours
Attendance expected at the UNOS office in all weather conditions to ensure the Organ Center is operational
About Us
The United Network for Organ Sharing (UNOS) coordinates the nation’s organ transplant system, providing vital services to meet the needs of men, women and children awaiting lifesaving organ transplants. Based in Richmond, Va., UNOS is a private, nonprofit membership organization.
UNOS members encompass every transplant hospital, tissue matching laboratory and organ procurement organization in the United States, as well as voluntary health and professional societies, ethicists, transplant patients and organ donor advocates.
Top workplace in Richmond since 2014
UNOS is a great place to work! We have been named a Top Workplace in Richmond by the Richmond Times-Dispatch for 10 years in a row.
Virginia Values Veterans Certified
UNOS is V3-certified! V3- Certified companies work with the Department of Veterans Services and other strategic partners to support Virginia’s Veterans.
UNOS Benefits
For information on UNOS, including more information on employee benefits, take a look at the UNOS Employee Benefits Summary.
Authorization
Must be authorized to work in the US. Sponsorship is not available for this position.
Agency Statement
No Agencies Please.
UNOS provide equal employment opportunity for all applicants and employees. It will not unlawfully discriminate or permit harassment against any employee or applicant on the basis of race, ethnicity, color, religion, national origin, gender, age, disability, familial or marital status, military or veteran status, sexual orientation, gender identity and expression, genetic information, or any other characteristics or classification protected under applicable law (“protected categories”). This policy applies not only to hiring, but also to working conditions, benefits and privileges of employment, training, appointments for advancement, transfers, layoffs, recalls, terminations of employment and all other terms and conditions of employment.
UNOS is also an affirmative action employer. It takes affirmative action to recruit and provide opportunities for advancement to qualified females and minorities, individuals with disabilities, special disabled veterans and other protected veterans. It hires and promotes based on job-related requirements and individual qualifications. Action is taken to ensure the fulfillment of this policy as to all phases of the employment process including hiring, placement, training, upgrading, transfers and/or demotions, recruiting, layoffs and termination of employment.
UNOS invites individuals with disabilities and protected veterans to identify themselves, if they wish to do so. Such communication will be kept as confidential as possible and will be used only in accordance with the law. Candidates may contact the EEO/AA Officer at human.resources@unos.org to self-identify or request an accommodation.
EEO is the Law | EEO is the Law Supplement | E-Verify Participation English/Spanish | Right to Work | Right to Work Spanish | Pay Transparency