What are the responsibilities and job description for the Infrastructure Architect position at United Parcel Service?
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Job Description:
About Applications Architecture at UPS Technology
Our Applications Architects look at the overall company goals and use their technical skills and strategic thinking to build the strategies that allow these goals to become a reality. If you join our team, you will be involved with developing these strategic plans while also setting standards and developing roadmaps and solutions for the future state of digital and customer facing technology. We have the business savvy paired with the technical know-how to ensure we continue our innovative and competitive culture.
Key Responsibilities
Develops the core technical platform, capabilities, and services that support business processes and data. Creates technical platforms, capabilities, and services. Maps relationships between platform components. Assesses cost and return on investment (ROI) for platform and infrastructure alternatives
Provides specific functional expertise that is theoretical and conceptual in nature. This expertise is typically acquired through a combination of university education and experience within a field. May have responsibility for supervising others in the capacity of a “player coach” but primary focus is individual expertise. Particularly at higher levels, sophisticated subject matter expertise is a requirement for success.
Requires specialized depth and/or breadth of expertise in own job discipline or field. Interprets business challenges and recommends best practices. Leads others to solve complex problems. Works independently, with guidance in only the most complex situations. May lead functional teams or projects.
Technology Advising/Consulting
• Exceeds customers’ expectations by listening for unexpressed needs; connects customer needs to relevant service offerings and new technology.
• Leads others in resolving technical issues in a timely manner; follows up with customers to ensure satisfaction.
• Partners with the business to integrate new technologies into business solutions; creates and communicates a vision of the technology requirements for the future state of the business.
Architecture Design
Leads projects designing and developing IT architecture solutions to business problems that meet user requirements.
System and Technology Integration
Interprets internal/external business challenges and recommends integration of the appropriate systems, applications and technology to provide a fully functional solution to a business problem.
IT Network Management
Plans and determines resources for network management projects and provides suggestions to enhance capabilities and performance.
Technical Communication/Presentation
• Creatively develops tools, visual aids and other original content to support the understanding/education of complex and technical information (e.g., legal, operational risk, and regulatory data).
• Guides others on the best practices and approaches for creating clear, concise and organized communication materials to convey technical concepts in a user-friendly way.
• Challenges others to bring fresh and creative perspective to differentiating technical communications and ensuring comprehension and ease-of-use for various audiences.
Emerging Technology Trends and Practices
Applies knowledge of emerging technology trends and best practices to show the potential business application of technology improvements.
Qualifications
- At least 5 years enterprise software engineering experience
- Knowledge and experience in:
Cloud technologies (Azure, GCP)
Environments
Docker / Kubernetes / OpenShift 4 / Helm
Windows
Linux
Understanding of Networking Infrastructure
Certificates
Firewalls
VPCs
VPNs
DevSecOps principles
CI
CD
Automated testing
GitOps
Knowledge of Application Performance/Security principles
Preferred Experience
Prometheus
Policy Engine
Infrastructure as Code
Information for Internal Applicants
Pay grade: 30H
Position will be posted internally through November 9, 2023.
Employee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.