Program Manager, Training

The United Planning Organization (UPO) is the designated Community Action Agency for Washington, District of Columbia, and has served the residents of the District since 1962.  Our Vision for the future is “UPO’s Washington:  A city of thriving communities and self-sufficient residents”; our Mission is “Uniting People with Opportunities.”

UPO is committed to attracting and retaining outstanding and diverse staff who will enhance our engagement and service in our communities.

UPO Workforce Institute (WFI) is seeking an energetic and experienced individual to join our dynamic team. The ideal candidate must be a self-starter able to work in a fast paced, ever changing work environment, a team player and able to work independently with minimal supervision.  This future employee will be expected to deliver a high level of customer support and service to both internal and external WFI customers.  The final candidate will need to have the right complement of skills and personality.

POSITION:                                      Program Manager, Training  

OFFICE/DIVISION:                    Workforce Institute Training Division

BULLETIN No:                              03042023

SALARY RANGE:                          (Commensurate with experience)

OPENING DATE:                          April 11, 2023

MAJOR DUTIES:            

Manage UPO's training program operations and establishes metrics used to evaluate classroom outcomes, instructors' effectiveness, student enrollments and analyzes outcomes to determine ROI and recommend changes to programs.

BRIEF DESCRIPTION: 

Work in collaboration with Division Director to develop performance standards and outcomes to address the training needs of UPO customers. Oversees skill assessments, student survey and collects input to identify training or development needs, goals, gaps, and training requirements. Coordinate with Instructors to design department specific learning modules, lesson plans and curriculum updates for CTE, Food Truck Operations, Financial Literacy, Construction Math, and Job Readiness to enhance skill levels for in-person and remote learning. Ensure 85% UPO WFI Training enrollments and 75% classroom retention of students. Engage with industry professionals to actively participate as advisory members in addressing training issues. Create a comprehensive case management model for all UPO WFI case managers in collaboration with Division Director and Program Manager, Placement. Represent UPO on all marketable customer training initiatives, employment service projects and special impact groups related to adult education and support with BCA recruitment. Responsible for grant tracking and reporting to various external funders. Prepare weekly program status reports to Division Director and others, as required, detailing accomplishments. Ensures that project, department milestones and goals are met and adhering to approved budgets. Responsible for program UPO's adult education operational expenditures, performance outcomes, staff development, customers served, and partnerships formed. Ensure all participant information is entered in EmpowOR and other collaboration tools used for training.

MINIMUM QUALIFICATIONS:

Bachelor's degree in adult education, business administration, management, or a related field, with 5-8 years of experience managing or working in adult education and/or training programs with direct knowledge of

the District's nonprofit community, especially adult education programs.

Ability to obtain educational training outcomes for underserved DC residents. Ability to work some evenings and weekend hours. Supervisory experience is necessary. Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic, and cultural backgrounds.  Ability to effectively use Microsoft Office program s and electronic time keeping program.   Possess effective organizational and professional communication skills, both written and verbal

DESIRED QUALIFICATIONS:

Master's degree in education, with a specialization in adult education and at least 5 years of experience supervising adult education and/or training program staff.

OTHER REQUIREMENTS:

In the event that an offer is extended, the selected candidate will be required to successfully complete a criminal background check and/or FBI fingerprinting, as well as pre-employment drug screening, as applicable for the position.

POSITION ELIGIBLE

 FOR TELEWORK:                          x  YES      o NO

ESSENTIAL POSITION:              o  YES          xNO 

Mayor’s Order 2021-099 - COVID-19 Vaccination Certification Requirement for District Government Employees, Contractors, Interns, and Grantees

This position IS NOT in the collective bargaining unit of the CWA Union.

                                  ALL VISITORS TO UPO FACILITIES

• Must Wear a Mask While on UPO Premises.
• Must Practice Social Distancing; and,
• Will Be Subject to Temperature Scanning Upon Entering UPO Facilities

To be considered for this position:    APPLY HERE

Submit your cover letter and resume to the Career Center Online. 
 UPO IS AN EQUAL OPPORTUNITY EMPLOYER