What are the responsibilities and job description for the Director/Manager of Merchandise - USL Future Opportunities position at United Soccer League?
United Soccer League – Future Opportunities
Job Title: Director/Manager of Merchandise (title may vary)
Position Type: Varies
Location: Varies
Please note: This is for future opportunities with USL member clubs. Specific position details will vary.
Overview of the United Soccer League (USL)
The United Soccer League (USL) is the heartbeat of American soccer. Impacting more than 200 communities across the United States, the USL is the first and only soccer organization in the United States to build a youth-to-professional pathway for both men and women within one ecosystem. That structure includes three professional leagues: USL Super League (women), USL Championship (men), and USL League One (men); two pre-professional leagues: USL League Two (men) and the USL W League (women); and two youth platforms: USL Academy and USL Youth.
Authentic, vital, and exciting, the USL is dedicated to providing an inclusive and memorable soccer experience for players, fans, and communities across our growing "soccer nation."
Position Purpose
Director/Manager of Merchandise is a full-time position leading the merchandise sales & operation. This individual will be responsible for selling and operating stadiums, store, events & online club merchandise. The Merchandise Director/Manager will manage and oversee the purchasing, inventory, marketing, branding, sales, and operations of consumer products/merchandise. They will also be responsible for creating marketing merchandise through all activation channels of merchandise sales.
Duties and Responsibilities
Duties and responsibilities include, but are not limited to:
- Supervise and execute the entire retail operation including policies and procedures, inventory and accounting for on-site, off-site, non-game day and internet sales.
- Order all products (jerseys, head wear, novelties, garments, etc.) for the Team store.
- Responsible for receiving inventory (including physical count) and disbursing inventory via P.O.S. system.
- Stock and set up all merchandise retail locations prior to each game or event.
- Responsible for becoming an expert on the Team’s P.O.S. system.
- Perform end-of-month physical count of all inventory including storage.
- Maintain vendor files including copies of all purchase orders and invoices.
- Approve all merchandise payables for payment.
- Track via the P.O.S. system all inventory sold at a discount with coding for the purpose of the discount.
- Track via the P.O.S. system all inventory comped, who requested the comp merchandise and the purpose for which the merchandise will be used (i.e. community relations, business development, etc.).
- Track via the P.O.S. system all inventory sold as part of ticket packages, birthday parties, family day, etc.
- Hire, supervise and train all part-time merchandise employees.
- Prepare master merchandise employee schedule prior to each home stand.
- Other duties/responsibilities as assigned.
- Please Note: This is for future opportunities with USL member clubs. Specific position duties and responsibilities will vary.
Qualifications
- Bachelor’s Degree from a 4-year college or university or equivalent experience/combined education.
- Minimum of 3 years in merchandise/consumer products for a team.
- Minimum of 3 years in retail with at least two years of management experience, professional sports experience in a high-volume retail operation preferred.
- Demonstrated knowledge of practices and principles of retail sales/management.
- Successful track record of meeting sales goals, displaying creativity and showing initiative.
- Must be able to work evenings, weekends and holidays as required and travel as needed.
- Strong prospecting and project management skills.
- Strong conceptual and strategic skills, and ability to think “outside the box,” and strong customer satisfaction orientation.
- Demonstrate creativity in the development of innovative and effective sales campaigns.
- Excellent writing and language skills.
- Excellent communication skills.
- Public speaking and presentation skills.
- Strong organizational skills.
- Ability to multi-task is essential.
- Must have U.S. work authorization.
- Please Note: This is for future opportunities with USL or USL member clubs. Specific position qualifications will vary.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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