Branch Manager

Job Description

Mission :

In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into every financial solution.

Culture Competencies : S.T.R.I.V.E

• Maintains our members' and employees' trust by safeguarding their financial data and information.
• Values and respects everyone's abilities, opinions, and feedback to achieve trust, safety, and well-being in a friendly, welcoming, and cooperative environment. Actively devoted to our motto of "better together."
• Is honest, professional, authentic, and genuine in creating relationships that are uncompromising and true to ethical principles.
• Generates innovative ideas, supports change, provides new efficient solutions, and solves problems creatively while balancing risk.

General Summary

Under general supervision and in compliance with all federal and state regulations and USSFCU policies and procedures, assists in the daily activities involved in the operation of the retail branch. Serves as an ambassador of USSFCU by espousing our "Better Together" philosophy to fulfill our purpose of helping our members achieve financial success. Manages the day-to-day organization and direction of the Branch Experience team. Ensures that MSR's provide a world-class member experience during every interaction. Ensures member transactions, member inquiries and other duties as assigned are processed in an efficient and effective manner consistent with credit union policies, practices, and goals.

Major Duties and Responsibilities

Experience and Skills

Education : High school diploma or equivalent and (5) five years relevant experience or bachelor's degree in business or related field and one (1) year relevant experience required.

Experience : Three (3) years of supervisory / managerial responsible experience in a branch environment with prior consumer lending, teller operations, collections, new accounts, and banking regulations.

Skills : Working knowledge of consumer lending required. Excellent math and analytical skills required. Ability to manage multiple tasks and supervise multiple people in a challenging environment. Excellent critical thinking skills required. Proficiency with PC applications such as Outlook, Word and Excel required.

Communication : Excellent oral and written communication skills required. Ability to communicate in a professional and effective manner with all levels of Credit Union staff, vendors, Board Members, and members.

Supervisory : Minimum of (3) years of managerial experience required.

Equal Opportunity Employer / Veterans / Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.