Assistant GM Manager

Summary

Key Requirements:

The General Merchandise Assistant Manager is first and foremost responsible for guest relations and satisfaction. He/She supports the General Merchandise Manager regarding all department duties such as ordering, merchandising, maintaining department conditions and training department clerks. He/She is responsible for assisting the Manager in leading the efficient, effective, safe, legal and profitable operations of the GM Department.

• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
• Assist with interviewing, training, scheduling, performance and productivity of all GM department team members
• Assists with communication of information distribution to entire GM department
• Responsible for maintaining positive atmosphere, spirit and morale within the department
• Demonstrate effective leadership skills by managing time and delegation
• Support and execute division concepts and programs.
• Contribute in executing and meeting financial goals
• Must be attentive at all times to needs of guests and be ready and able to direct/take guest to items in question
• Must be attentive to guest flow and be flexible to move from one activity to another quickly as dictated by guests
• Ensure quality and consistent product availability and solutions to our guests
• Assist with safe guarding, controlling and monitoring all department assets, ensuring policies and procedures are implemented for control of assets
• Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same
• Ensure department systems and processes are utilized consistently and correctly
• Collaborate with Department Manager for meetings with the department leadership team to effectively plan production and promotion goals
• Assist with the coaching and development of team members as necessary in accordance with policies and procedures with support from Department Manager and Talent Management
• Assists with coordinating the books and manuals to ensure they are kept updated
• Assists with coordinating inventory process and reporting
• Must be able to take care of all department issues in the event of the absence of the Department Manager, which would include ordering, delegating, multitasking, forecasting, prioritizing and merchandising
• Ensure that Food Safety Procedures are adhered to
• Maintain stock levels. Keep the shelves full of ad merchandise and items kept in back stock
• Ensure proper rotation procedures are being enforced
• Make sure all tags are properly placed and in good condition
• Performs other duties as requested or required by management
  
  

Key Responsibilities

• High School Diploma or equivalent
• Must be 18 years of age or older
• Minimum of one year General Merchandise experience.
• Must be able to lift up to 80 lbs on a regular basis
• Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking
• Ability to work at fast-paced, but efficient and controlled manner
• Must possess technical skills to perform basic math and computer tasks (Word, Excel, and Email)
• Ability to work and communicate with all levels of management and subordinates in a professional manner
• Must be able to work in a fast, efficient and controlled manner
• Ability to plan and organize the activities of others
• Must possess leadership skills, maturity, and technical skills
• Ability to operate all ordering and stocking equipment
• Must be flexible to work various hours/shifts, including weekends and holidays
• Ability to accept supervisory coaching related to performance, work habits and attitude
• Ability to function as a team member and get along with others
  
  

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.

OUR MISSION

Ultimate Service Superior Performance Positive Impact