What are the responsibilities and job description for the Self Check Out position at United Supermarkets?
Summary:
The Self Checkout Specialist first and foremost is responsible to our guests for building a reputation for Ultimate Service. He/she is the attendant for the self checkout registers. He/she is responsible for welcoming guests, engaging them in conversation, and educating them on the operations of the registers. He/she is responsible for constant monitoring and assisting guests and ensuring they have a positive experience.
The Self Checkout Specialist first and foremost is responsible to our guests for building a reputation for Ultimate Service. He/she is the attendant for the self checkout registers. He/she is responsible for welcoming guests, engaging them in conversation, and educating them on the operations of the registers. He/she is responsible for constant monitoring and assisting guests and ensuring they have a positive experience.
-
- Key Responsibilities:
- When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
- Follows daily work schedule as assigned by management
- Follows dress code in accordance with team member handbook
- Greets and communicates politely to each guest on premises
- Responsible for ensuring guests have a positive experience while using the self checkout registers
- Must be attentive at all times to needs of guests and be ready and able to assist at all times
- Must be attentive at all times to ensure all items are scanned at the register correctly
- Properly ID customers per company policy when purchasing alcohol and/or tobacco products
- Encourage guest participation in satisfaction survey
- Encourage guest participation in rewards program
- Encourage guest participation in promotional programs when applicable (e.g. Monopoly Game, Rewards Promotions, etc.)
- Responsible for monitoring conditions of registers including cleanliness and supplies
- Responsible for learning the procedures for all functions regarding walk-offs, voids, overrides, and all other interventions that may arise
- Responsible for recording and troubleshooting any issues with the self checkout registers
Performs other duties as directed by management -
- Key Requirements:
- Must maintain Alcohol Seller/Server Certification
- Must have previous experience as a cashier
- Must be able to multitask and assist multiple guests at one time
- Must be able to initiate conversations with guests
- Must be able to stand for long periods of time (up to 6 hours)
- Must be available to work during the hours of self checkout operations
- Ability to work at fast-paced but efficient and controlled manner
- Ability to perform all physical aspects of checker/sacker/stocker duties including but not limited to bending, lifting, walking, squatting, climbing and at times running
- Ability to operate all checking equipment, keep accurate records, count money and make change
- Ability to lift to a height of 4 feet, items weighing up to 40 lbs. on a regular basis
- Ability to accept supervisory coaching related to performance, work habits and attitude
Ability to function as a team member and get along with others -
This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.OUR MISSION
Ultimate Service Superior Performance Positive Impact
- Key Requirements:
- Key Responsibilities: