What are the responsibilities and job description for the Individual Giving Manager position at United Way for Greater Austin?
United Way for Greater Austin
Individual Giving Manager
Department: Resource Development
Regular, Full-time, Exempt
Who we are:
United Way for Greater Austin (United Way) brings together people, ideas, and resources to fight poverty in our community. Through our focus areas of education, health, and financial stability, we are breaking the cycle of poverty. All of our strategic, evidence-based work – from leading community coalitions, to funding nonprofit partners, to running proven programs – is aligned to achieve this singular goal. Building opportunities that meet the education, health, and financial stability needs across the counties we serve will unlock the potential for Central Texans today, tomorrow, and for generations to come.
United Way for Greater Austin is a regional organization, and this role may be responsible for supporting our regional projects and initiatives.
What we offer:
The Individual Giving Manager will manage a segment of prospective and current donors to United Way for Greater Austin. You will engage stakeholders in United Way’s work as volunteers, advocates, and donors to strengthen and further United Way’s impact. You will help educate donors on our mission, creating meaningful opportunities for them to engage in our work, i.e., organizing fundraising and donor network events and activations and building a network of committed, passionate donors. You will work alongside the Resource Development team with the ultimate goal of engaging individuals through personal philanthropy.
Who you are:
- Collaborates: You work cooperatively with all departments across the organization to achieve shared objectives and represent their interests while being fair to others and their area. You partner with others to get work done and credit others for their contributions and accomplishments — you garner the trust and support of others.
- Builds networks: You build strong formal and informal networks and maintain relationships across various functions and departments. You draw upon multiple relationships to exchange ideas, resources, and know-how.
- Builds effective teams: You form teams with an appropriate and diverse mix of styles, perspectives, and experience and foster open dialogue and collaboration. You establish common objectives and a shared mindset. You create a feeling of belonging and strong team morale, share wins, and reward team efforts.
- Strategic mindset: You anticipate future trends and implications accurately and readily pose future scenarios. You articulate credible pictures and visions of possibilities to create sustainable value and develop competitive and breakthrough strategies that clearly connect vision and action.
- Plans and aligns: You set objectives to align with broader organizational goals and break objectives down into appropriate initiatives and actions. You stage activities with relevant milestones and schedules and anticipate and adjust effective contingency plans.
What you’ll do:
- Manage and grow a portfolio of leadership donors. Qualify, cultivate, solicit, and individual steward donors at the $1,000-$10,000 annual gift level.
- Engage in frontline fundraising and provide a meaningful, high-touch donor experience to United Way for Greater Austin’s leadership donors.
- Ensure deep, strategic, year-round, sustainable relationships between donors and prospects are built and maintained within the assigned portfolio.
- Identify the philanthropic goals and objectives of each individual and prospect within the assigned portfolio, establishing oneself as a primary resource and contact in their relationship with United Way for Greater Austin.
- Ensure a comprehensive understanding of the background of each individual and prospect within the assigned portfolio exists, with a personalized and differentiated approach developed for each.
- Collaborate with the Resource Development Events and Engagement and Marketing and Communications teams to create a calendar of meaningful events and communication tools to engage and steward donors year-round.
- Partner with Corporate Account Managers on top-tier accounts to increase the number of leadership and major donors (e.g., provide portfolio development support, develop a strategy for the highest ROI, and help with donor communications).
- Engage key volunteer leaders in implementing strategies to achieve optimal portfolio performance with current donors and potential donor pipeline development.
- Ensure the CRM database and process for the individuals and prospects within the assigned portfolio is managed, analyzing data and reports for opportunity and risk identification. Track and evaluate the effectiveness of strategies, campaigns, and overall results.
- Acknowledge donors through thoughtful, timely public and private recognition.
What you’ll bring:
- Bachelor’s degree with a minimum of three years of relevant experience preferred
- A thorough understanding of donor/CRM software is required (Salesforce preferred)
- Strong problem-solving skills; ability to operate professionally under various working conditions
- Ability to manage multiple projects in a fast-paced work environment
- Strong team-building skills; ability to work well with staff in all departments; comfortable working with diverse groups
What you’ll receive:
- Dynamic and rewarding work environment
- Competitive Compensation
- Hybrid Work Option
- Employer 403(b) Matching
- Employer-Sponsored Health Insurance (for employees)
- Dental Insurance
- Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Generous Paid Time Off (PTO)
- Paid Parental Leave
- FMLA
- Employee Assistance Program (EAP)
This position is located in Austin, Texas, and reports directly to the Sr. Director of Philanthropy
Notice: The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Management has the right to assign or reassign duties and responsibilities at any time. United Way for Greater Austin is an “at-will” employer.
About the Company:
United Way for Greater Austin
Industry:
Nonprofit Charitable Organizations