What are the responsibilities and job description for the Servicing Cash Analysts position at United Wholesale Mortgage?
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Nice To Have Qualifications:
THE PLACE & THE PERKS:
It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
More reasons you’ll love working here include:
The Cash Analyst is responsible for ensuring accurate and timely reconciliation of custodial and non-custodial bank accounts related to mortgage servicing. This role plays a critical part in maintaining the integrity of financial records by identifying, investigating, and resolving cash discrepancies related to mortgage payments, investor remittances, escrow transactions, and other servicing activities.
WHAT YOU WILL BE DOING:
- Perform daily, weekly, and monthly reconciliations of mortgage-related bank accounts (e.g., P&I, T&I, suspense accounts).
- Investigate and resolve variances between servicing system records and bank statements.
- Collaborate with internal departments such as Accounting, Treasury, Investor Reporting, and Loan Servicing to resolve reconciling items.
- Monitor and maintain general ledger entries related to cash activities.
- Ensure compliance with investor (Fannie Mae, Freddie Mac, FHA, etc.) and regulatory requirements regarding account reconciliation.
- Prepare reconciliation reports and documentation for internal audit and regulatory review.
- Escalate unresolved discrepancies promptly and follow through to resolution.
- Support month-end and year-end close processes by providing accurate account statuses and required documentation.
- Recommend process improvements and assist in automation initiatives to improve efficiency and accuracy.
Must-Have Qualifications:
- Associate’s or Bachelor’s degree in Accounting, Finance, or related field (or equivalent work experience)
- 2 years of experience in mortgage servicing or financial services, with a focus on cash management or reconciliation
- Strong knowledge of mortgage servicing systems (e.g., MSP, LoanServ, Black Knight)
- Experience with bank reconciliation software and Excel (VLOOKUP, pivot tables, etc.)
- Excellent analytical and problem-solving skills
- High attention to detail and organizational skills
- Strong written and verbal communication skills
Nice To Have Qualifications:
- Experience with custodial account requirements for FNMA, FHLMC, GNMA, or private investors
- Familiarity with regulatory guidelines from CFPB, OCC, or HUD
- Experience with reconciliation automation tools or scripting is a plus
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you’ll love working here include:
- Paid Time Off (PTO) after just 30 days
- Additional parental and maternity leave benefits after 12 months
- Adoption reimbursement program
- Paid volunteer hours
- Paid training and career development
- Medical, dental, vision and life insurance
- 401k with employer match
- Mortgage discount and area business discounts
- Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
- Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
- Gourmet cafeteria featuring homemade breakfast and lunch
- Convenience store featuring healthy grab-and-go snacks
- In-house Starbucks and Dunkin
- Indoor/outdoor café with Wi-Fi