Special Loans Analysts

: WHAT YOU WILL BE DOING:

• Monitor and service a portfolio of complex mortgage loans throughout their lifecycle, ensuring accurate maintenance of terms, interest rates, and payment structures.
• Process interest rate changes, payment recalculations, buy-down subsidy tracking, and re-amortizations in accordance with loan documents and investor guidelines.
• Ensure all servicing activity adheres to investor (e.g., Fannie Mae, Freddie Mac, FHA, VA) and regulatory requirements, including RESPA, TILA, and CFPB guidelines.
• Investigate and resolve loan-level discrepancies, payment issues, and customer inquiries efficiently and professionally.
• Prepare and analyze reports related to special loans performance, compliance, and audit requirements.
• Work closely with internal teams such as Loss Mitigation, Customer Service, Escrow, and Accounting to resolve complex issues and improve servicing processes.
• Perform data entry and system adjustments in servicing platforms (e.g., MSP, Black Knight, or equivalent systems).

WHAT WE NEED FROM YOU:

• 2–5 years of mortgage servicing experience
• Experience with special or non-standard loan products
• In-depth understanding of loan documents, servicing regulations, and investor requirements
• Familiarity with regulatory compliance (FCRA, SCRA, RESPA, TILA, etc.).
• Proficiency in mortgage servicing systems (e.g., Black Knight MSP) and Microsoft Office Suite
• Excellent attention to detail and organizational skills
• Strong analytical and problem-solving skills
• Strong written and verbal communication
• Ability to work independently and within a team in a fast-paced environment
• High school diploma or equivalent

• Associate’s or Bachelor’s degree in finance, accounting, or related field

THE PLACE & THE PERKS:

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

DISCLAIMER: All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.