Automation Technician Supervisor

Careers at UnitedHealth Group

We’re creating opportunities in every corner of the health care marketplace to improve lives while we’re building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life’s best work.^SM

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)
 
The Automation Equipment Maintenance Supervisor coordinates with the Team Lead in supporting and optimizing mail order pharmacy throughput and minimizing downtime through the scheduling and completion of routine maintenance, troubleshooting, repair and process improvement strategies. The Supervisor is also responsible for the completion of planned maintenance for the department and automation equipment readiness.

Primary Responsibilities:

• This is a hands-on position that requires strong debugging and troubleshooting skills within Electrical, Mechanical, Pneumatic and PLCs
• Identify training needs and tracks OJT to ensure craftsmen base is maintained and improving
• Install, setup, troubleshoot, and maintain various mail order pharmacy equipment and prototyping/testing new improvement projects
• Ability to troubleshoot/repair/replace faulty electrical components such as: Motors, relays, switches, servos, VFD, and other sensing devices
• Effectively maintain programming, troubleshoot, determine root causes of failure and perform corrective actions
• Responsible to maintain and repair all of the automation dispensing equipment to operate at optimum throughput and minimum downtime
• In charge of the implementation and optimization of Preventative/Predictive/Corrective maintenance program
• Create new PM procedure/checklist/SOP and training documents for all automation dispensing equipment
• Maintain and track records on all PMs and maintenance work orders
• Ensure to maintain adequate inventories of spare parts, tools and supplies to support production equipment
• Direct daily maintenance activities, establish work schedules and provide proper training to Automation Equipment Maintenance personnel
• Responsible for the man-hour efficiency of the direct reports through their assignment and completion of all planned and unplanned maintenance to Mail Order Pharmacy equipment
• Responsible for ensuring all Automation personnel have properly recorded completed work order and parts used within the Computerized Maintenance Management System (CMMS)
• Provide support to the Automation team in finding solutions to complex problems
• Work with Engineering and production Leadership in prioritizing maintenance activities and improvement/enhancement projects to minimal impact production goals
• Metric to measure equipment performance, provide action plan to maintain minimal downtime
• Develop goals and set performance expectation for Automation Equipment Maintenance team
• High proficiency with problem solving and communication skills
• Competency in supervisory activities which require conflict management, developing subordinates, directing subordinates, managing and measuring performance, motivating, and building team spirit and moral
• Work in collaboration with engineering and production leadership on all equipment related issues
• Report to upper management on equipment condition and status per down call protocol
• Decisions are guided by policies, procedures and business plan
• Comply with safety regulations and maintain clean and orderly work areas

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s Degree 
• 3 years Technician Supervisor experience
• 3 years of experience leading team
• Experience with control logic such as Allen-Bradley/Rockwell Software PLC, HMI, RSLogic500/5000, and Studio 5000
• Experience with 3-phase 480 volts industrial electrical systems, electrical wiring, electrical conduit and motor control circuits
• Experience with maintaining work orders, parts inventory, hours, etc. with computerized system such as CMMS or SAP
• Knowledge of equipment maintenance program, polices/procedures
• Ability to troubleshoot electrical/mechanical/pneumatic issues when they occur on the line including, but not limited to, installation, diagnostic, calibration, maintenance/repair of equipment and electronic devices
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• 4 year degree in Industrial, Electrical, Mechanical
• 7 years with automation equipment (conveyors, motors, PLCs, IO devices, Pneumatic components, motion control, Robotics programming, Vision systems)
• 5 years of experience working in high volume, multiple –shifts, Repacking/Manufacturing Environment
• 3 years of experience with CMMS
• 2 years of experience with maintenance troubleshooting using PLC tool and data sets
• Experience in the following processes:  Descrambling, Labeling, Pill Filling, Capping, Weighting, Sorting, and Packaging
• Beckhoff PLC experience
• eMaint CMMS
• Strength in problem solving technology in a highly automated equipment
• Team player, a positive attitude and be proactive
• Excellent verbal and written communication skills
• Solid leadership abilities
• Must be a self-starter                    
• Ability to handle multitasks simultaneously
• Ability to work independently

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.