Clinical Operations Administrator Optum NV

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)

This position is accountable for a large or multi-site care facility(s) in collaboration with the Division physician chief to ensure delivery of excellent patient care through fostering of a caring culture that demonstrates excellent customer service while achieving SMA financial goals. Reporting directly to the Division Chief or Facility Team Lead, this position is responsible for leading operations support for overall business and clinical functions delivered at a large or multi-site care site.  This position oversights all aspects of site operations on a day-to-day basis. Primary responsibilities includes: provision of technical support for the nursing and front office teams, oversight of business and clinical compliance, ensure cost effective practices, sound business outcomes and financial business analysis, P&L, and implementation of strategic goals and objectives. This position works closely with the providers and site RNs to optimize patient flow, develop and maintain quality improvement strategies as they relate to customer service and best medical practices. Assure operational, clinical and financial needs and goals of various sites are met. Recruit and retain outstanding staff. Ensure overall competency of staff and maintains facility compliance with federal and state regulations and SMA policies and procedures.

Primary Responsibilities:

• Provide strategic direction to all facility staff, in collaboration with the Primary Care Division Chief or designated Facility MD leader and managers RN leadership to assure financial, clinical and operational excellence
• Recruit and retain talented staff and ensure proper training, resource allocation and develop standards to monitor and evaluate staff performance and adherence to new programs and policies and procedures
• Ensure adoption of all clinical and business policies and procedures
• Ensures excellent customer service at designated clinic sites and timely resolution of patient issues
• Accountable for strict adherence to business practices to insure financial integrity at care sites
• Direction of all facility planning and maintenance to ensure safe environment for patients and employees
• Analyze key indicator and dashboard reports to educate clinic staff on access, coding initiatives, P&L for site, clinical compliance and monitoring for achievement of strategic goals and objectives
• Contribute to the development of short and long-term strategic goal and programs
• In collaboration with the Division chief ensure profitability of designated sites based on key business drivers
• Safety functions in clinics. Ensure completion of adequate orientation and safety training for new and existing employees

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5 of experience in healthcare leadership
• 3 of experience leading and coaching employees
• Familiar with Lean concepts
• Familiarity with Project Management modalities
• Intermediate skills or better Microsoft Office skills
• Intermediate or solid data analytics skills
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Associates degree or higher in healthcare admin, business, or other related field
• 3 of experience leading multiple sites

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

Nevada Residents Only: The salary range for Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.