What are the responsibilities and job description for the Patient Access Associate position at UnityPoint Health?
Overview:
AbbeHealth Services - is a regional nonprofit organization dedicated to providing mental health and aging services that help individuals achieve their optimum levels of independence and success.
Why UnityPoint Health?
POSITION SUMMARY
Area of Interest: Registration and Scheduling;
FTE/Hours per pay period: 1.0;
Department: Administration;
Shift: Monday – Friday 8:00am – 4:30pm, rotating late night and Saturday, 40 hours per week;
AbbeHealth Services - is a regional nonprofit organization dedicated to providing mental health and aging services that help individuals achieve their optimum levels of independence and success.
This position requires an individual who has excellent communication skills and experience in data management, quality improvement activities, customer service and satisfaction, phone system operations, and creating and maintaining a positive work environment.
Why UnityPoint Health?
- Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience aculture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits –Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
- Diversity, Equity and Inclusion Commitment– We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development– We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org.
Responsibilities:ESSENTIAL DUTIES AND RESPONSIBILITIES
- Is aware of department compliance requirements for federally funded healthcare programs (eg. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of department or administrative staff.
- Purposefully conducts all aspects of the job in an ethical manner in support of the organization’s commitment to ethical behavior in all areas of personal and professional activity.
- Greets guests who enter the building
- Manages the main phone line, providing clerical and administrative support.
- Collecting and reporting on data measurements and outcomes.
- Vital team member in a multidisciplinary setting by helping to assess and engage in multiple quality improvement activities.
- Demonstrates a positive cooperative attitude, flexibility, and a willingness to change to meet department goals.
- Performs additional duties as may be assigned to ensure complete service to all customers.
PERSONAL SPECIFICATIONS
Education
Must have a high school diploma or equivalency.
Qualifications/Experience
Ideal candidates will have previous experience with MS Office applications including Excel. Previous experience working in a mental health, substance abuse or human services is preferred. Ability to work within multiple systems strongly preferred. Must have a valid Iowa driver’s license.
Salary : $29,200 - $37,000
Patient Access Associate - Hospital (Full Time Overnights)
UnityPoint Health -
Rapids, IA
Patient Access Associate-Scheduling/Registration Services
UnityPoint Health -
Rapids, IA
