What are the responsibilities and job description for the Pharmacy Support Delivery Assistant (Part Time) position at UnityPoint Health?
- Area of Interest: Pharmacy
- FTE/Hours per pay period: 0.4
- Department: Outpatient Pharmacy/Mail
- Shift: Monday thru Friday 0730-1730, 8 hour shifts
- Job ID: 161826
UnityPoint Health Information
Why UnityPoint Health?
Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
- Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally.
- You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.
- We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org
Overview
The outpatient pharmacy support person is responsible for nontechnical duties assigned by a supervising pharmacist including, but not limited to, delivery of medications/goods, performing routine errands within the building(s), clerical duties, processing wholesale drug orders, receiving requests by phone or in person, performing drug inventory duties, assisting in the cleaning of the work area, and restocking and ordering of supplies.
Foremost among the responsibilities is the delivering of parcels and goods to patients through accurate and efficient shipment, transport, receipt and distribution.
Responsibilities
Delivery of Medical Supplies
- Transports incoming and outgoing parcels, mail, supplies, medications and goods to locations inside and outside of UnityPoint Health.
- Ensures items transported are properly labeled and packaged prior to transport to ensure safety of driver and goods.
- Uses logs and to confirm time of delivery and/or receipt of goods transported.
- Maintains order and cleanliness in all areas worked.
- Participates on teams to enhance team member satisfaction, analyze workflow and work toward continued efficiency improvements.
- Works closely with others to ensure supplies are available timely in the correct location.
Pharmacy Support
- Assists pharmacy team as needed. This can include stocking supplies in inventory or customer areas, assisting at the drive-up window and other support person duties.
Basic UPH Performance Criteria
- Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
- Demonstrates ability to meet business needs of department with regular, reliable attendance.
- Employee maintains current licenses and/or certifications required for the position.
- Completes all annual education and competency requirements within the calendar year.
- Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.
Qualifications
QUALIFICATIONS:
| Minimum Requirements Identify items that are minimally required to perform the essential functions of this position. | Preferred or Specialized Not required to perform the essential functions of the position. |
Education:
| High School Diploma or Equivalent |
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Experience:
| Proven history of identifying issues and conflicts and working proactively toward resolution.
| Knowledge of supply chain practices, medical supplies, storage, and supply distribution. |
License(s)/Certification(s):
| Valid Iowa driver’s license for at least three years with an acceptable or clear rating according to the Motor Vehicle Record chart. (see below) Must have a minimum of 2 years driving experience with no record of DUI, DWI, or similar alcohol or drug related offenses over the past 5 years. In addition there will be no record of reckless driving, careless driving, speeding over 15 miles above the speed limit, fleeing or eluding a police officer, chemical test refusal, leaving the scene of an accident, driving after revocation or suspension, or passing a stopped school bus in the last 5 years. Able to operate manual and automatic transmission vehicles. Registered as a support person with the Board of Pharmacy within 30 days of hire. |
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Knowledge/Skills/Abilities:
| · Ability to work accurately and quickly with numerous interruptions. · Ability to maintain a clean, orderly work environment using efficient processes. · Must be able to work safely with minimal supervision and assume timely completion of duties. · Performs basic math calculations. · Communicate effectively in person and via phone. · Ability to follow verbal and written instructions. |
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Other:
| · Use of usual and customary equipment used to perform essential functions of the position including motor vehicles and carts. |
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Motor Vehicle Record Chart
Number of Minor Violations | Number of at-fault accidents | |||
| 0 | 1 | 2 | 3 |
0 | Clear | Acceptable | Borderline | Poor |
1 | Acceptable | Borderline | Poor | Poor |
2 | Acceptable | Poor | Poor | Poor |
3 | Borderline | Poor | Poor | Poor |
4 | Poor | Poor | Poor | Poor |
Any major violation | Poor | Poor | Poor | Poor |
Minor Violation: Any minor violation other than a major except: | Major Violations |
· Motor vehicle equipment, load or size requirement · Improper/failure to display license plates · Failure to sign or display registration · Failure to have driver’s license in possession (if valid license exists) | · Driving under influence of alcohol/drugs · Failure to stop/report an accident · Reckless driving/speeding contest · Driving while impaired · Making a false accident report · Homicide, manslaughter, or assault arising out of the use of a vehicle · Driving while license is suspended/revoked · Careless driving · Attempting to elude a police officer |
Human Resources will validate driving record and licensure with the DOT prior to an offer of employment (in addition to employment and felony checks).
SCOPE: Position has supervisory responsibilities? Yes ? or No X If yes, complete below.
| Direct | Indirect | Total |
Exempt |
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Non-Exempt |
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Total |
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Budget Control (Complete if position has budget responsibilities) | |
Annual Operating Budget (including payroll) |
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Annual Revenue/Sales |
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Other Scope Measurements Pertinent to the position, such as number of beds, number of units/departments, number of employees leading, cases per month, etc. | |
Item | Number |
Mental/Cognitive Demands: (List any special mental and cognitive abilities required by the position in your specific environment) |
· Type in mental and/or cognitive demands |
WORKING CONDITIONS:
Physical Requirements (Check all that apply if essential to perform job – with or without accommodations) |
x Talk/Hear (communicate, detect, converse with, discern, convey, express oneself, exchange information) |
x See (defect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess) |
x Stand or Sit (stationary position) |
x Walk (move, traverse) |
x Use hands/fingers to handle or feel (operate, activate, use, prepare, inspect, place, detect, position) |
x Climb (stairs/ladders) or Balance (ascent/descent, work stop, traverse) |
x Bend/Stoop/Kneel |
x Squat/Crouch/Crawl |
x Reaching/Twisting |
? Taste/Smell (detect, distinguish, determine) |
x Pushing/Pulling |
Lifting Requirements (Check appropriate category to perform job – with or without accommodations) |
? Level 1; Sedentary Work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. |
? Level 2; Light Work: Exerting up to 20 pounds of force occasionally or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Requires walking or standing to a significant degree, pushing or pulling arm or leg controls or maintaining a production rate pace. Light work requires physical exertion of forces greater than that of sedentary work. |
x Level 3; Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Typically on feet a minimum of 6 hours of an 8 hour day. |
? Level 4; Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. |
? Level 5: Very Heavy Work: Exerting in excel of 100 pounds of forces occasionally, and/or in excess of 50 pounds of force constantly to move objects. |
Hazards and Atmospheric Conditions (check all that apply) | |
? Normal Office Surroundings | X Vibration |
X Exposure to Fumes | ? Mechanical Hazards |
X Exposure to Dust | ? Chemical Hazards |
X Exposure to Extreme Temperatures | ? Electrical Hazards |
X Wet and/or Humid | ? Radiant Energy Hazards |
X Noise | ? Explosives Hazards |
X Mists or Gases | ? Burn Hazards |
Other/Comments: Precautions must be followed when working in any health care environment. |
OSHA Categories (Complete this OSHA section for clinical/patient related jobs) |
Category I: Duties performed routinely require exposure to blood, body fluid and tissue. |
X Category II: Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur. |
? Category III: Normal routine involves no exposure to blood, body fluid, or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. |
