RN-Clinical Application Specialist-Surgical Operations

The Clinical Application Specialist is responsible for the analysis, planning, implementation, on-going support, and evaluation of clinical information systems that impact team members in the Surgical Services Division. Assists with system and hospital, hospital out-patient clinics and provider offices as needed. Responsibilities include representing the UnityPoint-St. Luke’s Hospital team/departments on the UnityPoint Health work groups and thorough knowledge of all hardware and software that supports the division. The Clinical Informatics Specialist is a change agent working with the design, testing, training, and implementation of projects, as well as maintenance, troubleshooting, and ongoing support Surgical Services software. Ensures that appropriate procedures and processes are developed for sustaining the application of new systems and projects.

Why UnityPoint Health?

• Commitment to our Team – For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a  culture  guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits –Our competitive  Total Rewards  program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment– We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development– We believe equipping you with support and  development opportunities  is an essential part of delivering a remarkable employment experience.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Hear more from our team members about why UnityPoint Health is a great place to work at  https://dayinthelife.unitypoint.org .

Coordinates all aspects of Surgical Services EMR practices with clinical providers and IT.

• Researches, evaluates and makes recommendations on the need for new information systems or system enhancements with providers, patient care department end users, IT, vendors and management team. This is done by evaluating existing operations and systems, keeping in mind potential volumes, data flow, constraints, documentation, and impacts to patient care end users.
• Requests and reviews information from IT/vendors related to new systems or system enhancements with providers, patient care department end users, and management.
• Ensures that clinical information systems are in compliance with The Joint Commission, CMS and other regulatory standards.
• Responsible for the day to day upkeep of various systems and the interfaces between them. This includes, but not limited to, remote access applications for physicians and physician staff utilization.
• Coordinates implementation of new documentation practices or updates on documentation practices, identifying policy changes associated with implementing.
• Applies broad clinical and systems knowledge in practice management, health information management, and clinical workflows to develop systems tools, workflows and reports to optimize system use.
• Utilize research findings to improve patient outcomes using clinical information system applications.
• Participates on the Hospital Chart Correction team.
• Provides support at go-live for clinics, hospital departments as they transition to new documentation practices or as they join UnityPoint Health.
• Follows through with end-user concerns/issues in a timely manner

Leads and coordinates all new system enhancements and requests for optimization impacting the EMR in the Surgical Services Division.

• Demonstrates a thorough understanding of the end-user environment (provider and clinical staff) and systems and proactively seeks methods of improvement.
• Demonstrates creativity and independent thinking in development of alternative designs to achieve new objectives. Recognizes when the involvement of others is necessary.

Facilitates education/in-services related to the EMR in the Surgical Services Division.

• Facilitates education/in-services related to implementation of changes in clinical information system applications.
• Participates in shared governance and performance improvement activities at the department and/or organizational level.
• Serves as a credential trainer in the EMR system and assists with training of the providers and clinical staff members. Must complete training courses to be become an Epic Certified Trainer within 6 months of hire.

• Bachelor Degree
• Minimum of 3 years of clinical experience in inpatient/provider setting with clinical expertise. (I.e. Nursing or other Healthcare Profession).
• Epic Credentialed Trainer for Optime and Anesthesia
• Writes, reads, comprehends and speaks fluent English.
• Multicultural sensitivity.
• Microsoft Office – basic computer skills.
• Customer/patient focused.
• Critical thinking skills using independent judgment in making decisions.
• Accountability
• Adaptability
• Collaboration
• Flexibility
• Effective communication skills
• Analytical, organizational and management skills
• Problem-solving
• Technical aptitude-ability to learn new systems quickly
• Use of usual and customary equipment used to perform essential functions of the position.