What are the responsibilities and job description for the Valet Opportunities position at Universal CityWalk Orlando?
Valet Runner
JOB SUMMARY:
Provide a personal vehicle parking and retrieval service for the park guests.
MAJOR RESPONSIBILITIES:
- Follows safe driving procedures, including traffic laws, and safety protocol. Drives vehicle to and from parked area and secures the vehicle properly.
- Ensures ticket is filled out completely and accurately with specific information. Marks all pre-existing vehicle damage on the ticket. Returns the keys with ticket to valet key booth.
- Greets all guests and opens the vehicle doors. When working on door, explain valet procedures and pricing; offer additional services such as Red Carpet and pre-paid service. Ensures ticket is filled out completely and accurately with specific information. When Screener, greets guests upon arrival and performs access control responsibilities for valet area.
- Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
- Performs other duties as assigned.
EDUCATION:
High school degree or GED required.
CERTIFICATIONS, LICENSES, REGISTRATIONS:
Valid Florida Driver’s License required.
Valet Booth Attendant
JOB SUMMARY:
Provide high level of guest service while properly handling cash/credit transactions and entering key into valet system to ensure quick return of guest vehicles. Provide transportation of the Valet runners to and from the parking area and circle.
MAJOR RESPONSIBILITIES:
- Follow proper cash handling policy and procedure while maintaining a high level of guest service. Ensure all transactions are processed correctly in the Zip Park and Galaxy systems.
- Input guest/vehicle information in computer system. Ensure keys are entered in the system in a timely manner. Maintain and track the vehicle keys logged. Ensure keys are placed in the proper location for efficient retrieval.
- Provide transportation of the Valet runners to and from the parking garage and circle. Follow safe driving procedures, including traffic laws, and safety protocol.
- Ensure all paperwork and information logs are completed properly and accurately.
- Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
- Performs other duties as assigned.
EDUCATION:
High school degree or GED required.
CERTIFICATIONS, LICENSES, REGISTRATIONS:
Valid Florida Driver’s License required.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
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