Area Property Manager

Job Title: Senior/Area Property Manager
Company: Universal Development
Location: Western Pennsylvania and Northeast Ohio
Portfolio: Multifamily Properties and Self-Storage Facilities

Position Summary:
The Senior Property Manager (also referred to as Area Property Manager) will oversee the day-to-day operations and performance of a portfolio of class A multifamily residential communities and self-storage facilities. This leadership position is responsible for ensuring operational excellence, maximizing profitability, preserving asset value, and delivering a high standard of customer service across five to six locations within targeted area.

Key Responsibilities:

Leadership & Team Development

• Support, supervise and encourage onsite Property Managers, Leasing Specialists and Maintenance Technicians for assigned communities.
• Conduct hiring, onboarding, and training of staff.
• Provide regular on-site presence, coaching, and professional development of team.
• Perform annual reviews and quarterly audits for site staff, including performance assessments and constructive feedback.

Operational Oversight

• Monitor leasing performance, maintenance ticket resolution, and resident satisfaction.
• Enforce and reinforce company policies, procedures, and service standards.
• Manage escalation of resident issues that go beyond site-level resolution to ensure a positive customer experience.
• Review and approve incident reports, take corrective action, and coordinate repairs and insurance events.

Financial & Administrative Management

• Review monthly financial reports, property P&L statements, and address variances.
• Approve accounts payable over $400 and audit invoice spending.
• Prepare quarterly bonus analyses for site staff and submit for payroll.
• Lead the annual budget process for each assigned property, providing training and oversight.

Facilities & Capital Project Management

• Conduct quarterly property inspections and seasonal walks to assess infrastructure.
• Source and evaluate vendors for landscaping, snow removal, and other services; manage vendor relationships and quality assurance.
• Collaborate with the in-house construction team and owners on resource allocation and capital project planning.

Marketing & Occupancy Strategy

• Review and adjust marketing efforts based on occupancy trends and prospect feedback.
• Perform periodic competitive market surveys and lead strategic pricing or product positioning changes to remain competitive.
• Stay attuned to local market conditions and competitor offerings.

Legal & Risk Management

• Monitor eviction proceedings with Property Managers during legal processes and be the outside legal liaison.
• Participate in legal matters as needed and ensure compliance with federal and local housing regulations.

Qualifications:

• 10 years of experience in property management, including supervisory roles.
• Experience overseeing multiple properties or projects and people.
• Strong financial acumen with experience in budgeting and financial reporting.
• Proven leadership, communication, and conflict-resolution skills.
• Ability to travel regularly across Western PA and Northeast OH, within 2 hours of Girard, Ohio.

Compensation, Bonuses & Benefits:

• Salary starting at $65,000
• Additional Performance bonuses: Based on success of Key Metrics
• Monthly Travel allowance
• Medical, Dental, Vision and Life Insurance plus Matching 401(k) program and paid Sick Time and PTO Days
• Family-owned professional management company with 50 years of success building and managing the apartments that our family and friends call home.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $65,000