What are the responsibilities and job description for the Technical Manager position at Universal Stainless?
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Primary Objective
Position is responsible to provide order-to-cash metallurgical leadership and support related to the development, implementation, and continuous improvement of processes and products that safely and cost-effectively meet or exceed customer demands for quality, consistency, and on-time performance.
Essential Job Functions
- Initiate, develop, and implement plans that will improve existing process and product quality and consistency.
- Initiate, develop, and implement manufacturing plans, processes and procedures related to new products.
- Measure and improve First Time Through (FTT) quality by unit.
- Ensure compliance with established quality systems and procedures.
- Review and investigate customer claims and internal CARs and prepare resolutions reports.
- Lead and manage product development initiatives and projects, ensuring timely and effective results that support cost effective implementation of customer demands.
- Develop capabilities regarding SPC, SQC, Lean, etc.
- Define and report meaningful metrics related to development and production, utilizing computer technology to ensure timely and efficient communication.
- Oversee the Specific Product Design (SPD) process to provide direction and deliver timely and accurate results in line with customer expectations.
- Provide support relative to OEM qualification activities.
- Review test results for compliance with product specifications/customer requirements
- Determine root cause and ensure implementation of corrective actions through analysis of rejects and non-conformities, interacting directly with customers to resolve customer-generated complaints and ensure satisfaction.
- Other tasks or duties as assigned.
Skills
- Excellent verbal and written communication skills
- Strong Team and project management
- Statistical process control and analysis
- Effective problem solving
- Results and continuous improvement orientation
- High function computer literacy
- Ability to travel domestically and internationally on a periodic basis to customer, vendor, or other locations.
- Ability to manage and lead change
Experience
- Minimum four-year degree in Metallurgy or Material Science and Engineering
- Minimum 5 years process manufacturing, with 5 years in a leadership role
- Minimum 2 years as a process or product metallurgist in a steel mill environment with heavy emphasis on shop-floor activities
- Stainless and hi-temperature materials, Ni base alloys
- Specialty steel: VIM, VAR, hot working, heat treating, metal machining and /or finishing experience
- Demonstrated results leading project teams.
Position Reports To
- Technical Director, Process Metallurgy