What are the responsibilities and job description for the Patient navigator position at University Medical Center of El Paso?
Job Summary
Under the direction of the Director Women’s and Teen Center (WTC), helps coordinate patient care, connects patients with educational and financial resources, and helps patients understand the healthcare system.
Assists with the non-clinical aspects of patient navigation through the healthcare system to result in timely care. Duties are performed at different sites.
Skills
1. Ability to perform educational duties in multi-faceted program.
2. Highly effective oral and written communication, effective public speaking skills.
4. Ability to work with people of all social, economic, and cultural backgrounds. Culturally sensitive.
5. Flexible, open-minded and adaptable to change.
6. Knowledge and understanding of available community resources.
7. Strong organizational and time management skills, as evidenced by capacity to prioritize multiple.
8. Ability to exercise sound judgment in interactions with patients / families.
9. Excellent organization and prioritization skills.
10. Effective working relationships with colleagues, customers and community contacts.
11. Knowledge of patient flow / documentation process, as applicable per clinic.
12. Bilingual (English / Spanish) highly preferred.
Work Experience
Two years of customer service experience required. Experience as an Educator in Maternal-Child Health or community education highly preferred.
Experience working with MS Windows, Word, and desktop publishing required.
License / Registration / Certification
Current CPR training required.
Current State valid driver’s license required.
Liability insurance required.
Certification Health Education Specialist (CHES) preferred.
Education and Training
High school diploma or equivalent. Bachelor degree in Health Sciences, Education, Community Health preferred.
Last updated : 2024-11-26
