Catering Sales Manager

Job Code: 4722

Job Open Date: 9/22/2023

Application Review Begins: 10/9/2023

Department Code (Name): FDSE-Campus Dining

Percentage of Time: 100%

Union Code (Name): CX- Clerical

Employee Class (Appointment Type): 2 - Staff: Career

FLSA Status: Non- exempt

Salary Grade: N/A

Hiring/Budgeted Hourly Range: $27.29/hr. - $30.60/hr. This represents the budgeted annual range that the University reasonably expects to pay for this position.

Posting Salary Range: $27.29/hr. - $32.04/hr. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the university

Work Location: Ortega Dining Commons - May Vary

Working Days and Hours (e.g., Monday-Friday, 8am-5pm): Monday-Friday 8:30-5:00 pm (May Vary), Days and hours will vary including nights and weekends.

Benefits Eligibility: Full Benefits

Type of Remote or Hybrid Work Arrangement if applicable:

Special Instructions

For full consideration, please include a resume and a cover letter as part of your application.

Brief Summary of Job Duties

The Events and Catering Sales Manager is responsible for the catering sales and administrative management of the Catering Office with over 200 hundred monthly events and annual sales over $1.5M. Serves as the departmental liaison, assisting clients with planning catered events, assisting with menu selection, and arranging for rental equipment, linens and event decor. Works with UCen Events and Administration on room logistics for in-house events. Processes catering orders, keeping accurate records of events, distributing catering in weekly staff meetings, updating posted orders as necessary, and communicating all changes necessary to staff. Bills clients and works with the UCen Accounting Office to ensure all events for month-end are billed and payments received. Manages on site catered events when needed.

The Financial responsibilities of this position relate to forecasting, monitoring, and recording monthly sales for budget purposes.

Job Functions and Percentages of Time:

Catering Sales and Administrative Duties - 60%

• Coordinates catered functions with clients including reviewing menu, pricing events, and booking events.

-Provides menu options for clients based on cost, clientele, seasonal availability, or current food trends. -Shares printed event documents to the Catering Managers, Associate Director, Culinary Staff and other staff.

• Maintains and encourages good communication and working relationships with campus departments, customers, employees, and student organizations.
• Attends weekly meetings to coordinate requirements based on catering needs.

-Orders linens and rental equipment. -Emails Customer Satisfaction surveys to clients, collating responses, copying results and distributing.

-Trains staff on phone etiquette, booking events, and working with the catering software. -Utilizes CBORD Eventmaster and Excel for all catering events.

Organizational Duties - 20%

• Processes catering orders using Eventmaster software.
• Prints, distributes, updates orders and ensures accuracy. 20% Essential Functions and Duties Order of Importance Function Duties % TIME
• Participates in weekly staff meetings, supplies the following week's events, reviews all events with Front of the House and Culinary Staff.
• Ensures that submitted invoices are accurate and that late charges or additional changes are added. Assists in collecting unpaid invoices.

Catering - 10%

• Manages catering events and supervises the staff on duty.
• Ability to make quick decisions in the event of a time or location change, set-up, staffing shortage, or food shortage.

Financial - 10%

• Makes budget recommendations on monthly and annual sales. Assists the Catering Managers and Associate Director with preparing the annual budget.

Required Qualifications

Education:

• High School Diploma or equivalent combination of education and experience

Work Experience:

Preferred Qualifications

• Catering planning or event sales experience

Special Conditions of Employment

• Ability to work a flexible schedule including some nights and weekends.
• Satisfactory conviction history background check.
• UCSB is a Tobacco-Free environment.

Department Marketing Statement

Housing, Dining & Auxiliary Enterprises houses 10,000 students, faculty and family residents on campus, provides support services for 9,300 students residing in the communities adjacent to the campus, serves 21,000 customers daily in its retail and board dining programs, manages the UCSB Campus Store and University Center, hosts 150,000 guests annually for conferences and meetings, manages a major events center (Events Center), and oversees the administration of transportation, parking and fleet services. Additional responsibilities in the HDAE portfolio include Administrative & Residential Information Technology (ARIT) and The Club & Guest House. HDAE employs 600 full-time employees and 1,800 student employees. HDAE maintains a physical plant of more than 3 million square feet of buildings and 250 acres of grounds and landscaping.

Benefits of Belonging

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC and why You Belong at UC.

UC Vaccination Programs Policy – With Interim Revisions

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs – With Interim Revisions.*

As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals** must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information, please visit:

• UC Santa Barbara COVID-19 Information https://www.ucsb.edu/COVID-19-information
• University of California Policy on Vaccinations – With Interim Amendments https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy
• Note: The Policy on Vaccination Programs – With Interim Revisions was updated effective August 16, 2023. A systemwide review of this policy will take place in Fall 2023 with an expected issuance/effective date in early 2024.

** Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Opportunity/Affirmative Action Statement
UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Application Status

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