eProcurement Systems Administrator/Business Analyst

Department F&A FIN - Procurement Services Solutions About the Department Procurement Services strives to assimilate knowledge and experience, both within and outside of the University, on the materials or equipment to be purchased and the sources from which they may be obtained. It is our goal to conduct all activities in the best interest of the University, while simultaneously creating and maintaining quality relationships with our suppliers. Providing these services, in accordance with sound business and procurement practices, Procurement Services seeks to realize for the University the maximum value for every dollar expended and excellence in its administrative processes. Job Summary Responsible for the daily operation of the University’s purchase-order shopping and invoicing application, including ongoing maintenance for new users, departments, and suppliers; workflow and form creation; and database development, modification, and maintenance using a variety of office-software applications. Responsible for developing processes and procedures to increase efficiency and enhance the user experience. Responsibilities Manages the University’s eProcurement and invoicing application (via Jaggaer) for users, suppliers, catalog management, and purchase order and invoice problem support. Ensures that application data is accurate and up-to-date within and between environments (test and production). Manages internal University maintenance application for new users and departments. Establishes and determines appropriate access for users and customizes settings depending on individual, role, departmental, or organization needs for use of the system. Manages University marketplace messages, communications, website, and support information. Answers majority of Level II (business-critical) and significant portion of Level III (IT-critical) questions pertaining to the University eProcurement application. Manages and maintains the supplier database and its server files/software. Communicates program changes and enhancements to various payment and purchasing applications to different groups within the University community. Communicates changes to various user groups, based on their utilization of the system. Identifies process improvements in the systems supported. Requests enhancements from external suppliers and internal University IT support to improve the performance of applications. Works closely with Shared Services Training Specialists to create and maintain content for in-person and computer-based training for the eProcurement and invoicing application. Analyzes spend reports, supplier proposals, structure and supply agreements as well as assists procurement personnel to develop matrixes for managing supplier relations and performance. Meets with customers to analyze and model business processes and elicit requirements. Creates custom and standard reports from internal and external sources in order to evaluate and analyze company spend vs. key performance indicators related to vendors/suppliers for use by procurement personnel in development of business strategies. Provides procurement personnel with appropriate metrics for spend to support purchasing decisions. Researches market activity as compared to usage and demand to determine appropriate commodities and materials bundles. With moderate direction from others, conducts business process analyses, needs assessments, and preliminary cost/benefits analyses. Uses basic understanding of applicable business processes, systems, and industry requirements. Implements functional, system, and program specifications. Assists in revising existing system logic difficulties as necessary, under the direction of more experienced colleagues. Supports the IT development group in building new systems and enhance existing systems. Assists in coding, testing, debugging, and implementing software solutions. Prepares documentation on system enhancements and/or alternatives. Performs other related work as needed. Minimum Qualifications Education: Minimum requirements include a college or university degree in related field. --- Work Experience: Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline. --- Certifications: --- Preferred Qualifications Education: Bachelor’s degree in accounting or business administration. Experience: Three years of experience in a large complex organization dealing with the purchasing and payment process. A minimum of three years of experience in data reporting and analysis. Experience in a customer service environment. Interface between purchasing, accounts payable, and other financial systems. Technical Skills or Knowledge: Knowledge of database design, implementation, and maintenance, especially in FileMaker, Access, and cloud databases. Knowledge and understanding of fundamental purchasing and payment concepts. Proficiency in all Microsoft Office applications with advanced Excel and Access skills. Preferred Competencies Communicate effectively and professionally, with an emphasis on email resolutions. Excellent verbal and written communication skills. Strong analytical skills, problem solving, and organizational skills. Participate as a team player and positively influence group activity. Project management and proven problem solving and analytical skills. Enforce policies/procedures and continuously focus on process improvements. Self-starter with ability to work independently with minimal direction. Strong communication and project management skills, with the ability to present to senior management. Strong technical writing skills with demonstration of past experience with development of business requirements documentation. Application Documents Resume/CV (required) Cover Letter (preferred) References Contact Information (3)(preferred) When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Information Technology Role Impact Individual Contributor FLSA Status Exempt Pay Frequency Monthly Scheduled Weekly Hours 37.5 Benefits Eligible Yes Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Posting Statement Employees must comply with the University’s COVID-19 vaccination requirements. More information about the requirements can be found on the University of Chicago Vaccination GoForward. The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. 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