What are the responsibilities and job description for the UHPD Dispatcher 2 (D2) position at University of Houston?
Receives emergency and non-emergency requests from the University community and dispatches calls to University Police Officers utilizing the computer aided dispatch system as the primary mode of operation.
- Responds to requests for service, information and other business that comes into the Police Department by telephone, emergency call box or made in person at the public service window.
- Transmits requests for service and related information to the appropriate Police Officer.
- Inputs information into a computer database; reviews and corrects data as necessary.
- Monitors campus fire and burglar alarm systems, acknowledges triggered alarms, and dispatches officers when needed.
- Operates radio consoles, portable radios, Dictaphone recorder, Telecopier and other equipment located in the Communication Center.
- Issues equipment and supplies such as radios, batteries and keys to department personnel and maintains related records.
- May provide guidance and training to new dispatchers.
- Performs other job related duties as assigned.
High school and 1 year experience
Requires a basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or GED. Experience: Requires a minimum of one (1) year directly-related job experience. Certification/Licensing: Requires technical certification or licensing directly related to the job, as specified on the job posting details.*Prefer 2 years directly-related job experience. Intermediate Telecommunicator Certification through TCLEOSE
Additional Job Posting Information
Requires technical certification or licensing directly related to the job. Must be able to obtain a Basic Telecommunicator Certification through TCOLE within a year from hire.
If you have a Telecommunicator’s license please attach a copy under miscellaneous documents on the application.
Must pass Computerized Criminal History Check, Background Investigation and Drug Testing prior to employment.