Medical Assistant (Credentialed/Certified)

Position Summary
The Medical Assistant (Credentialed/Certified) is responsible for assisting in the daily activities of the clinic operation, performing a variety of clinical and clerical tasks in an outpatient clinical setting. Primary responsibilities include taking vital signs, putting patients in rooms, reviewing Electronic Health Record (EHR) to ensure completeness of medical record and assisting the provider or nurse with treatments.

Duties & Responsibilities

Performs direct patient care tasks such as the following: Works under the direction of physician, APN and nursing staff. Registers patients on arrival, making sure the registration information is correct within the Electronic Health Record (EHR). Guides patients to exam rooms and prepares the patient and room for the provider. Obtains and documents patient’s vital signs in the EHR. Analyzes and organizes the patient’s medical record within the EHR prior to the provider completing the patient exam. Takes medical health history by interviewing patient and/or family. Assures the EHR is complete and includes any recent labs, tests, or procedures that were completed at outside agencies. Obtains missing documentation and documents completely and accurately. Completes in-office labs, tests and injections as directed by the provider. Takes telephone messages and provides feedback and answers to patient/physician/pharmacy calls. Teaches the patient in specific healthcare topics.

Performs in-direct patient care tasks such as the following: Receives and processes messages from patients and front office staff to providers. Authorizes prescription refills as directed by providers. Submits prescriptions to pharmacies via telephone, fax or e-scribe. Collects and prepares laboratory specimens. Cleans the examining rooms and medical equipment. Orders new supplies and equipment for the clinic; stocks exam rooms. Manages specialty referrals and assists with prior authorizations. Enters and updates patient vaccine records in the I-CARE registry. Schedules surgeries and diagnostic procedures.

Performs clerical duties such as the following: Keeps patient files, medical records, and laboratory results. Enters data from monitoring systems such as medication refrigerators and other quality or safety data. Assists with Quality Improvement (QI) projects. Assists with the handling and routing of office mail.

Perform other related duties and participate in special projects as assigned.