What are the responsibilities and job description for the Patient Access Representative III position at University of Miami UHealth System?
CORE JOB SUMMARY
The Patient Access Representative 3 (On-Site) (H) oversees the registration and financial clearance activities that will facilitate reimbursement for services rendered by the department and serves as functional expert for department peers.
CORE JOB FUNCTIONS
- Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
- Contacts patients’ families or physicians’ offices to obtain missing insurance information.
- Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
- Collaborates with scheduling departments to identify add-on patients.
- Obtains necessary authorizations, pre-certifications, and referrals.
- Notifies patients of liabilities prior to date of service and collects funds.
- Maintains appropriate records, files, and accurate documentation in the system of record.
- Serves as a lead resource for lower level Patient Access Representatives.
- Recommends new approaches to management for enhancing performance and productivity.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
High school diploma or equivalent
Certification and Licensing:
Not Applicable
Experience:
Minimum 3 years of relevant experience
Knowledge, Skills and Attitudes:
- Knowledge of generally accepted accounting procedures and principles.
- Skill in completing assignments accurately and with attention to detail.
- Ability to process and handle confidential information with discretion.
- Ability to work independently and/or in a collaborative environment.
- Ability to communicate effectively in both oral and written form.
DEPARTMENT ADDENDUM
Department Specific Functions
*
Department Specific Qualifications
Education:
Type Here
Certification and Licensing:
Type Here
Experience:
Type Here
Knowledge, Skills and Attitudes:
- Type Here
PHYSICAL REQUIREMENTS/ WORKING ENVIRONMENT
The following sections capture the physical demands and working environment that are required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Conditions
Environmental Dimension
Never
Occasionally
Frequently
Constantly
Conditions of extreme heat or extreme cold
Wet/Humid conditions
Fumes/Dust/Dirt/Smoke
Confined areas
High places
Equipment in motion
High noise levels
Environmental hazards
Exposure to TB
Exposure to Blood-borne Pathogens
Exposure to Radiant Energy
Outdoor/Exposed areas
Equipment Used
Equipment Used
Never
Occasionally
Frequently
Constantly
Vehicle Type
Operate vehicles (Select Vehicle)
Use hand tools
Use power tools
Physical Requirements
Physical Dimension
Never
Occasionally
Frequently
Constantly
Weight
Sitting
Standing
Walking
Stooping/Climbing
Carrying
Kneeling
Crouching
Bending
Crawling
Reaching
Handling
Sensory Requirements
Sensory Dimension
Never
Occasionally
Frequently
Constantly
Vision Type
Vision
Depth Perception
Color Vision
Peripheral
Concentration
Use of keyboard or touchscreen
Talking
Feeling
Smelling
The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department.
Job Type: Full-time
Pay: $19.48 - $29.43 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- 403(b)
- 403(b) matching
- Bereavement leave
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Paid training
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Medical Specialty:
- Cardiology
- Gastroenterology
- Internal Medicine
- Orthopedics
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
- Medical: 3 years (Required)
Ability to Commute:
- Miami, FL 33166 (Required)
Ability to Relocate:
- Miami, FL 33166: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $29