Part-Time Visitor Services Representative - The National Museum of Toys and Miniatures, 81013

Hiring Department

University of Missouri - Kansas City

The National Museum of Toys and Miniatures

The National Museum of Toys and Miniatures is seeking a detail-oriented candidate to fulfill the role of Visitor Services Representative. This is a part-time position.

Often described as one of the best museums in Kansas City, the Museum is striving to reach new audiences to share its extensive collection of historically significant toys dating from the 18th through the 20th centuries and its world-renowned collection of fine-scale miniatures. The Museum’s mission is to educate, inspire, and delight people of all ages by collecting, displaying, and interpreting toys and miniatures that illuminate diverse narratives and cultural heritage. For more information, click here.

Job Description

The purpose of this role is to support the Museum’s mission, strategy, and goals by providing exceptional hospitality and visitor experiences to all individuals and groups visiting the museum. The Visitor Services Representative sells admissions and Museum Store merchandise, answers questions, and provides visitors access to amenities. The ideal candidate will possess an optimistic, welcoming attitude and strong attention to detail, communication, multi-tasking, problem-solving skills, and the ability to work collaboratively with other museum staff.

Duties And Responsibilities

• Facilitate Museum admissions and assist customers with Museum Store purchases.
• Support merchandising activities including restocking, organizing inventory, and processing incoming orders.
• Process online admissions and store inventory.
• Assist in opening and closing the museum, following set procedures.
• Welcome Museum visitors and provide a friendly and inviting presence to the Museum.
• Answer visitors’ questions about the collection and provide general museum guidance.
• Maintain work areas clean and orderly, including front desk, public spaces, interactives and surfaces of gallery cases, and volunteer spaces.
• Preserve visitor safety as well as Museum Store and gallery security.
• Other duties as assigned.
  
  

Shift

This is a part-time, non-benefit-eligible position.

The Visitor Services Representative will be working 21 hours per week, including Saturdays and Sundays, with some occasional evenings. The preferred schedule is Wednesday, Saturday, and Sunday from 9:00 am to 4:30 pm. Schedule subject to change.

Minimum Qualifications

A high school diploma or equivalent and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

• Two years of experience with cash handling, retail, or customer service preferred.
• Ability to operate a PC to process Point of Sale (Clover) transactions and use standard Windows-based software programs, such as Microsoft Office.
• Must be comfortable with public speaking and have an interest in cultural and educational organizations.
  
  

Anticipated Hiring Range

$15.00 - $16.50 per hour commensurate with experience, education, and internal equity.

Application Deadline

This position will remain open until filled with an initial review date of January 12, 2026.

Benefit Eligibility

This position is not eligible for University benefits. Individuals in non benefit eligible positions may choose to participate in the Tax Deferred Annuity Plan (403b). For information about this plan, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.