What are the responsibilities and job description for the Financial Aid Counselor position at University of Mount Olive?
Financial Aid Counselor
The University of Mount Olive has an opening for the Financial Aid Counselor at the Mount Olive location.
Responsibilities include:
- Counsel and advise applicants and/or family members on financial aid options, award packages, cost and obligations, including FAFSA completion, verification, and loan processes.
- Allocate millions of dollars of financial aid funds among qualified students within established eligibility criteria accurately and timely.
- Manage relationships with students in the assigned caseload group.
- Comply with federal, state and institutional policies and regulations.
- Download data files from EDE into campus wide PowerFaids, and write documentation for these procedures.
- Ensure communication and delivery of all award letters, missing form letters, and loan disbursement letters, etc. for students and/or parents.
- Complete all data entry for assigned caseload.
- Complete all records of all federal, state and/or institutional funds for assigned caseload.
- Complete folder set up, awarding and packaging for all students within the assigned caseload.
- Maintain orderly files with organized and timely filing procedures for the caseload assigned.
- Process all drops, withdrawals, re-admits and re-package as appropriate.
- Complete all verification, satisfactory progress and special circumstance forms timely and accurately. ·
- Ensure accurate reporting for all loans on the package.
- Respond to all phone calls, emails, and other correspondence timely and accurately, researching each case thoroughly.
- Response to calls should be within an hour, if not answered directly.
- Represent the University at open house, registration, FAFSA day, and other related events on or off-campus.
- Award all institutional scholarships according to eligibility and so that no deadlines are missed.
- Assist the director and associate director with NBS certification.
- Assist in the training of new hires.
- Assist in the updating of the training manual and policy and procedures manual as assigned.
- Assist with the disbursement of funds as directed by the director and/or assistant director.
Minimum Qualifications:
Bachelor’s degree or three years of financial aid experience required or comparable experience will be considered; a year of experience in higher education is preferred.
This position requires strong organizational skills, excellent communication and computer skills, and the ability to work independently as well as with a tea
Applicants should submit a cover letter, resume, and a list of at least three professional references by email. Accepting applications until position is filled.
Job Type: Full-time
Schedule:
- 8 hour shift
Education:
- Bachelor's (Preferred)
Experience:
- higher education: 1 year (Preferred)
- higher education financial aid: 3 years (Required)
Work Location:
- One location