Operations Specialist

The Department of Enrollment Management and Student Success is searching for candidates for the position of Operations Specialist.

The Department of Enrollment Management and Student Success is searching for a highly motivated person to join our team. This position will design, develop, coordinate, and facilitate the execution of projects to make the process of recruitment, admissions, and retention more streamlined while providing more robust communication. Daily activities will include development and maintenance of platforms essential to processes in enrollment management, assisting other staff with project development, and perform miscellaneous job-related duties as assigned.  Necessary skills will include verbal and written communication, problem solving, and use and maintenance of student databases. The ideal candidate will be student-focused, energetic, team oriented and able to work independently on projects.

Located about 30 miles south of Albuquerque in rural Valencia County, the University of New Mexico-Valencia Campus is a two-year branch campus of the University of New Mexico which functions as a community college in the region and is designated a Hispanic Serving Institution.  With an emphasis on teaching excellence, Valencia Campus offers academic transfer programs, technical programs, Adult Education, and Dual Credit courses to high schools in Valencia and Socorro Counties.  The faculty and staff serve a student body of approximately 2,400 students per semester.

UNM offers a robust benefits package, access to resources, and perks from discounted event tickets to tuition remission.  We foster a work-life balance through our employee wellness programs, paid parental leave and more. UNM has earned the platinum-level distinction from FamilyFriendlyNM.org for its workplace policies.

See the Position Description for additional information.

High school diploma or GED; at least 7 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

• Prior experience of Higher Education CRM software.
• Working knowledge of U.Achieve. Degree Audit software or similar platform
• Prior experience with Banner student information system software or similar platform
• Familiarity with Veteran’s Educational Benefits certification policies, processes, and procedures.
• Ability to read, write, and speak fluently in English and Spanish

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.