What are the responsibilities and job description for the Data Control Clerk II position at University of Rochester?
Opening
Full Time 40 hours Range URG 103 Transportation & Logistics
Schedule
2:30PM - 11PM
Responsibilities
Summary:
Provides timely responses to customer inquiries by telephone, email or website, or in- or outbound service center, consistent with service and quality standards. Processes customer orders, bills and accounts, and applications for service, maintenance and termination. Troubleshoots and resolves customer complaints. Works within established procedures with a moderate degree of supervision. Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.
Education/Experience:
High School Diploma and one year relevant experience
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled
Pay Range
Pay Range: $17.43 - $24.40 Hourly
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined byconsidering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Salary : $17 - $24
