What are the responsibilities and job description for the Undergraduate Admissions Counselor I/II - Dallas/Fort Worth position at University of Texas at San Antonio?
Location: San Antonio, TX
Regular/Temporary: Regular
Job ID: 7907
Full/Part Time: Full Time
Org Marketing Statement
The University of Texas at San Antonio is a Hispanic Serving University specializing in cyber, health, fundamental futures, and social-economic development. With more than 34,000 students, it is the largest university in the San Antonio metropolitan region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service. The university embraces multicultural traditions and serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development and the commercialization of intellectual property-for Texas, the nation and the world. Learn more online, on UTSA Today or on Twitter, Instagram, Facebook, YouTube or LinkedIn.
UTSA, situated in a global city that has been a crossroads of peoples and cultures for centuries, values diversity and inclusion in all aspects of university life. As an institution expressly founded to advance the education of Mexican Americans and other underserved communities, our university is committed to ending generations of discrimination and inequity. UTSA, a premier public research university, fosters academic excellence through a community of dialogue, discovery and innovation that embraces the uniqueness of each voice.
Posting End Date
Applications will be accepted through 11:59 PM CDT on 05/08/2022. At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received.
Salary
Salary Range: $41,817- $46,315 annualized, commensurate with education, experience and qualifications.
Hours per Week
Exempt Position: 40 hours per week.
Required Application Materials
Essential Functions
Function: Identifies, recruits and contributes to increasing the population of admitted and enrolled students and/or responsible for program development and implementation.
Scope: This position recruits new freshmen and/or transfer students to UTSA and assists with recruiting plans, retention programs and/or UTSA admissions events both on and off campus.
Typical Duties for Level I/II:
Typical Duties for Level II:
Periodic Duties for Level I/II:
Required Qualifications
Level I/II:
Level I:
Level II:
Preferred Qualifications
Level I/II:
Level I:
Level II:
Working Conditions
This position will be primarily located:
This position is primarily based in DFW with travel in the region and will be required to report to UTSA campus occasionally as needed.
Hybrid-Occasionally: Primarily works remotely, but may work on UTSA campus on an infrequent basis (approximately four days or less per month). Travel and parking expenses are the employee's responsibility. Applicants must be adaptable and open to working in both environments.
Additional Information
EO/AA Statement
As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination. Women, minorities, people with disabilities and veterans are encouraged to apply. UTSA campuses are accessible to persons with disabilities.
Regular/Temporary: Regular
Job ID: 7907
Full/Part Time: Full Time
Org Marketing Statement
The University of Texas at San Antonio is a Hispanic Serving University specializing in cyber, health, fundamental futures, and social-economic development. With more than 34,000 students, it is the largest university in the San Antonio metropolitan region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service. The university embraces multicultural traditions and serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development and the commercialization of intellectual property-for Texas, the nation and the world. Learn more online, on UTSA Today or on Twitter, Instagram, Facebook, YouTube or LinkedIn.
UTSA, situated in a global city that has been a crossroads of peoples and cultures for centuries, values diversity and inclusion in all aspects of university life. As an institution expressly founded to advance the education of Mexican Americans and other underserved communities, our university is committed to ending generations of discrimination and inequity. UTSA, a premier public research university, fosters academic excellence through a community of dialogue, discovery and innovation that embraces the uniqueness of each voice.
Posting End Date
Applications will be accepted through 11:59 PM CDT on 05/08/2022. At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received.
Salary
Salary Range: $41,817- $46,315 annualized, commensurate with education, experience and qualifications.
Hours per Week
Exempt Position: 40 hours per week.
Required Application Materials
- Resume and Cover Letter are required
Essential Functions
Function: Identifies, recruits and contributes to increasing the population of admitted and enrolled students and/or responsible for program development and implementation.
Scope: This position recruits new freshmen and/or transfer students to UTSA and assists with recruiting plans, retention programs and/or UTSA admissions events both on and off campus.
Typical Duties for Level I/II:
- Travels to high schools, colleges and other learning institutions to recruit prospective students.
- Manages an assigned geographic territory including high schools, some colleges and other areas across the state.
- Responsible for counseling & outreach to students and parents on the admission requirements and procedures, and works directly with them to resolve extenuating circumstances, complaints and appeals.
- Coordinates with high school counselors to facilitate the application process.
- Manages data, prospects, applicants and recruitment territories through the customer relations management (CRM) system to enhance student relationships, communication timelines and to connect students with other areas of the university.
- Implements recruitment activities such as application workshops, information sessions and other recruitment projects.
- Assists with recruiting and outreach of other programs such as UTSA Top Scholar, Honors College, and special retention programs.
- Cultivates working relationships with university colleges, departments, counselors and advisors to enhance customer service and satisfaction as well as establish community contacts.
- Represents Undergraduate Admissions and Recruitment in a public-speaking capacity both on and off campus and maintain records of these activities in the CRM.
- Conducts Financial Aid Information and Outreach presentations.
- Assists with the committee review reading process.
- Maintains a high level of working knowledge of university information, organization, opportunities and policies.
- Reports statistical data on programs, projects, Salesforce cases and travel activities.
Typical Duties for Level II:
- Serves as a mentor to new admissions counselors, coordinates some travel schedules and assignments and assists with recruiting plans, retention programs, UTSA admissions events both on and off campus and occasional training.
Periodic Duties for Level I/II:
- Participates in committees on campus.
- Represents Senior Counselor in campus activities when needed.
- Participates in strategic planning, assessment and recruitment planning for the department.
Required Qualifications
Level I/II:
- Bachelor's Degree from an accredited institution.
- Demonstrated organizational, written and verbal communication skills.
- Excellent interpersonal skills; organizational skills; ability to multi-task and work cooperatively with others.
- Standard Office Equipment, Zoom, WebEx and other video communication tools.
- Extensive travel required with personal car and/or company car.
Level I:
- One year of full-time equivalent experience in admissions, recruiting, advising or related enrollment and/or student service experience. Master's Degree can substitute for required experience.
Level II:
- Two years of full-time equivalent experience in admissions, recruiting, advising or related enrollment and/or student service experience. Master's Degree can substitute for one year of experience.
Preferred Qualifications
Level I/II:
- Master's Degree from an accredited institution.
- Experience with a customer relation management system (CRM) or communication tool.
- Knowledge of University/College processes and procedures.
Level I:
- One year of higher education recruitment experience.
Level II:
- Two years of higher education recruitment experience.
Working Conditions
This position will be primarily located:
This position is primarily based in DFW with travel in the region and will be required to report to UTSA campus occasionally as needed.
Hybrid-Occasionally: Primarily works remotely, but may work on UTSA campus on an infrequent basis (approximately four days or less per month). Travel and parking expenses are the employee's responsibility. Applicants must be adaptable and open to working in both environments.
Additional Information
- This position is primarily based in DFW with travel in the region and will be required to report to UTSA campus occasionally as needed.
- The position will be classified as a level I/II based upon finalist's qualifications.
- UTSA is a tobacco free campus.
- This is a security sensitive position. Employment is contingent upon a successful background check.
- Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.
EO/AA Statement
As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination. Women, minorities, people with disabilities and veterans are encouraged to apply. UTSA campuses are accessible to persons with disabilities.
Salary : $41,817 - $46,315
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