What are the responsibilities and job description for the Patient Care Coordinator position at University of the Pacific?
Posting Details
Position Information
| Job Title | Patient Care Coordinator |
|---|---|
| Union Level | V |
| Department | Department of Clinic Administration |
| Campus | San Francisco |
| Posting Number | 201303407P |
| Full or Part Time | Full Time |
| Number of Months | 12 |
| Work Schedule | |
| Position End Date | |
| Open Date | 08/24/2023 |
| Close Date | |
| Open Until Filled | Yes |
| Special Instructions to Applicants |
Position Summary Information
| Primary Purpose | Under the immediate supervision of the Clinic Manager, performs various patient and financial management functions. University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff. |
|---|---|
| Essential Functions |
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| Minimum Qualifications |
Knowledge of: * Dental terminology and treatments. * Dental insurance procedures. * Accounts receivable management. * Principles of dental office management or general office methods and procedures. Ability to: * Communicate effectively with faculty, staff, students, and patients. * Explain to patients their financial obligations to the School of Dentistry for dental procedures in appropriate terms. * Utilize patient management system to run financial reports. * Pay close attention to detail. * Communicate with insurance companies to ascertain patient coverage. * Clarify patient accounts when patients have billing concerns. * Evaluate and resolve patient care management problems satisfactorily. * Maintain professional composure and demeanor. * Coordinate a variety of responsibilities in stressful situations. Experience: * Minimum of three years of dental insurance billing experience in a group practice or dental school setting. Education: * High school diploma or equivalent. Working Conditions: * Must be available to work additional hours on Monday and Thursday evenings until 7:00 p.m. |
| Preferred Qualifications |
Education: * AA or Bachelor degree. Distinguish Characteristic: * Bilingual skills helpful. Other: * Experience and sensitivity in working with people of diverse backgrounds and cultures. * Demonstrated experience in advancing social justice, equity, and inclusion in a university setting. * Ability to engage and integrate culturally responsive practices and knowledge in their work. |
| Physical Requirements | The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Work performed is primarily general office/administrative with frequent use of computer keyboard and phone; requires sitting majority of the working day; occasional standing, bending and walking. Occasional lifting of up to 15lbs should be anticipated. |
| Hiring Range | 32.66 per hour |
| Background Check Statement | All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening. |
| AA/EEO Policy Statement | University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability. |