Operations Supervisor

University of Toledo Physicians' mission is to improve the human condition through excellence in patient care and medical discovery. Representing more than 200 physicians, UT Physicians are leaders in clinical care, research and education of the future physicians, providing care in a wide range of medical specialties from the most complex diagnoses and treatments to primary care for the entire family. The primary site of inpatient care services is at the University of Toledo Medical Center, but many of our physicians’ practice at hospitals and medical offices throughout the region.

University of Toledo Physicians offers competitive pay and benefits including: 403B, Pension, health and tuition waiver at UT.

• Overseeing and supporting all administrative aspects of clinical locations
• Extract and deliver useful data and insight from business data in order to support operational improvements and business.
• Attending to any issues or concerns that may arise with any staff members. Ensuring consistent communication of policies and procedures
• Proactively identify and implement solutions and/or strategies that will help the business better achieve its short and long-term business.
• Optimize administrative workflows, keep up to date with progress of administrative duties.
• Ensuring staff compliance with operational policies
• Hiring, training, and ongoing education of staff members, organizing training materials and keeping up to date on policies and procedures.
• Implementing processes to reduce costs. Inventory control and oversight, including ordering supplies.
• Develop and research methods for measuring various areas of business performance and compare against trends.
• Assist in the development and oversight of clinic budget. Prepare financial models and forecasting.
• Review, identify, analyze, and create detailed documentation of business process and support.
• Communication with staff on changes in policy, procedures, or guidelines
• May lead special projects.
• Other duties as assigned in support of the UTP and UTHealth’s success and overall organizational mission.

• Education: Bachelor’s degree, experience in lieu of degree considered
• Years of Experience:
  • 2 years of operations leadership experience in a healthcare setting
• Skills:
  • Demonstrate interpersonal skills to work with staff members, patients, providers, and other leaders.
  • High degree of professionalism and strong work ethic
  • MS Office Proficiency
  • Excellent judgement and discretion required in handling highly sensitive, privileged, and confidential information in a respectful manner and in accordance with HIPPA

• Education: Bachelor’s or Master’s degree
• Years of Experience:
  • 5 years Operational Leadership experience in a healthcare setting