What are the responsibilities and job description for the Employee Relations Consultant position at University of Utah Health?
Job Title
Employee Relations Consultant
Requisition Number
77517
Reg/Temp
Regular
Employment Type
Full-Time
Shift
Day
Work Schedule
M-F 8am-4:30pm
Location Name
Business Services Building
Patient Care?
Non-Clinical
City
SALT LAKE CITY
State
UT
Department
COR ISC 05A HR Culture & Acct
Category
Human Resources
Location : Location
US-UT-SALT LAKE CITY
Requisition Post Information* : Posted Date
8/4/2025
Requisition Post Information* : External Company Name
University of Utah Health
Requisition Post Information* : External Company URL
http://healthcare.utah.edu/
Location : Address
127 SOUTH 500 EAST
Employee Relations Consultant
Requisition Number
77517
Reg/Temp
Regular
Employment Type
Full-Time
Shift
Day
Work Schedule
M-F 8am-4:30pm
Location Name
Business Services Building
Patient Care?
Non-Clinical
City
SALT LAKE CITY
State
UT
Department
COR ISC 05A HR Culture & Acct
Category
Human Resources
Location : Location
US-UT-SALT LAKE CITY
Requisition Post Information* : Posted Date
8/4/2025
Requisition Post Information* : External Company Name
University of Utah Health
Requisition Post Information* : External Company URL
http://healthcare.utah.edu/
Location : Address
127 SOUTH 500 EAST
Qualifications:
Qualifications
Required
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- Minimum of 4 years of professional-level experience in Employee Relations, preferably in a healthcare or similarly complex, high-volume setting.
- Demonstrated ability to manage sensitive ER issues and investigations with independence, sound judgment, and minimal oversight.
- A combination of education and experience may be considered (e.g., 2 additional years of experience for each year of missing education).
Responsibilities:
Strategic Consultation & Leadership Support- Serve as a trusted advisor to team members and leaders on employee relations strategy, organizational policy interpretation, and complex workforce matters.
- Provide expert guidance on performance management, workplace behavior, conflict resolution, and corrective actions, with sensitivity to the fast-paced and high-stress dynamics of clinical operations.
- Partner with operational and clinical leadership to align ER strategies with organizational goals, balancing people-centered support with policy and legal compliance, including licensure requirements and healthcare regulations.
- Provide direct, real-time consultation to leaders on team member corrective action, performance concerns, and workplace behavior issues.
- Draft and review clear, policy-aligned documentation including but not limited to corrective actions, terminations, appeals.
- Interpret and apply policies, procedures, and employment laws during decision-making and leader consultation.
- Ensure consistency in the application of University of Utah Health policies, procedures, and ER practices to minimize risk and uphold workplace fairness.
- Collaborate with compliance, legal, and HR partners on sensitive employee concerns.
- At the direction of the ER Director may participate in Office of Equal Opportunity, Behavior Intervention, and Threat Assessment process to ensure safety on campus.
- Conduct and/or advise thorough, timely, and impartial investigations into allegations of misconduct, retaliation, or other violations.
- Document findings, provide recommendations, and partner with legal, compliance, and HR peers on resolution strategies.
- Maintain confidential records and ensure adherence to legal and organizational standards throughout the investigative process.
- Responsible for collecting information in collaboration with the Office of Equal Opportunity for external/internal complaint responses such as UALD, OEO, etc.
- Coach leaders on effective documentation practices, feedback delivery, and early intervention strategies.
- Develop and deliver training sessions on employee relations topics, including workplace conduct, progressive discipline, and compliance.
- Partner with HR and legal to ensure consistent messaging and up-to-date practices across the organization.
- Analyze ER data, including case trends, grievances, turnover, and absenteeism, to identify patterns and recommend proactive interventions.
- Collaborate with HR analytics team and Organizational Development to present dashboards and reports to leadership, enabling data-informed decisions.
- Contribute to ongoing improvement of ER processes and programs through evidence-based recommendations.
Knowledge / Skills / Abilities
- Strong knowledge of federal, state, and local employment and labor laws, including ADA, FMLA, PWFA, and related compliance frameworks.
- Skilled in coaching, conflict resolution, and influencing leaders through complex employee situations.
- Ability to interpret policies, apply employment law, and balance organizational goals with individual employee needs in clinical and administrative environments.
- Exceptional verbal and written communication skills, including the ability to draft clear, professional, and defensible documentation.
- Strong organizational and time management skills; able to manage multiple cases and deadlines simultaneously.
- High level of discretion, professionalism, and ability to manage confidential information.