What are the responsibilities and job description for the Manager, IT position at University of Utah Healthcare?
Details
Open Date 03/17/2023
Requisition Number PRN34241B
Job Title Manager, IT
Working Title Manager, IT
Job Grade G
FLSA Code Computer Employee
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
M-F and on-call/after hours
VP Area President
Department 01555 - UIT INFRASTRUCTURE & OPS
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $100,000-$131,300 DOE
Close Date
Open Until Filled Yes
Job Summary
University Information Technology ( UIT ) has an opening for an IT Manager position withinSoftware Platform Services. (https://it.utah.edu/orgcharts/software-services.php) This position will manage the high-performing Application Platform Support teams responsible for supporting the platform/infrastructure for hosting enterprise web applications including deployment pipelines and automation, PeopleSoft middle tier, and enterprise facility systems for the University of Utah. The position will manage budgets, maintain/implement policies, develop roadmaps, ensure proper functioning of responsible systems and services, oversee engineering and implementation of systems/upgrades/compliance, and guide long-term goals that support the organizations needs.
Responsibilities
- Manage technical teams responsible for engineering, installation, configuration, and administration of the platform/ infrastructure for hosting enterprise web application along with deployments and automation, PeopleSoft middle tier, and enterprise facility systems
- Manage and monitor KPIs for responsible services
- Recruit, manage, and retain our talent pool
- Work closely with multiple teams, departments, customers, and other stakeholders
- Develop and manage budgets, contracts, vendor relationships
- Ensure best practices and standards for responsible systems/services
- Ensure proper functioning of related systems and oversee system implementations, upgrades, disaster recovery, and compliance
- Develop, propose, and manage roadmaps, cost models, and MOUs
- Implement and maintain policies and goals that support the organizations IT needs
- Other duties as assigned
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
Minimum Qualifications
Requires a Bachelors degree or equivalency and at least 5 years of experience in the field or in a related area.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Department Specifics:
- Experience with effectively leading technical IT teams, strategic and tactical planning, managing day-to-day operations, incident management, vendor and contract management, and fulfillment of service requests
- Experience with successfully deploying on-premises and cloud (e.g., Azure, AWS , Google) information systems/solutions
- Demonstrated effective professional leadership, written and oral communication, diplomacy and tact, and interpersonal skills
- Demonstrated ability to foster trust and confidence
- Strong problem-solving, critical thinking, and decision-making skills
- Strong conflict management skills
- Excellent customer service skills
- Excellent attention to detail
- Excellent project management skills, including organization, planning, time management, etc.
Preferences
- Experience with Linux and Windows server, PeopleSoft infrastructure, container, CI/CD pipeline, load balancer and automation technologies
Type Benefited Staff
Special Instructions Summary
Additional Information
About UIT :University Information Technology ( UIT ) (https://it.utah.edu/) , the central IT service provider for the University of Utah, reports to the UsChief Information Officer (https://it.utah.edu/cio/) and is responsible for many of the Us shared IT services including the wired and wireless network; Campus Information Services ( CIS ) portal; UMail, telephone, and online collaboration; high performance and research computing; information security; software licensing; and a host of other IT systems and services.
UIT is committed to creating a workplace culture that values equity, diversity, and inclusion ( EDI ), and we believe that everyone plays a role in fostering EDI , every day. EDI isnt just the right thing for our employees and the university community; its also the smart thing. It empowers us to provide the best IT services for our students and their families, staff, faculty, clinicians, and patients and their families.
About the University of Utah : Located in Salt Lake City, the U is the flagship institution of the State of Utahs system of higher education, home toarts and museum venues (https://www.utah.edu/arts/) and a member of thePac-12 Conference (https://utahutes.com/) .Skiing and snowboarding opportunities (https://www.utah.com/destinations/ski-resorts/) are a short distance from campus, and opportunities to pursue activities frombiking to hiking to fishing abound (https://www.visitsaltlake.com/things-to-do/outdoor-recreation/) . Salt Lake City is home to theUtah Symphony and Opera (https://usuo.org/) ,Ballet West (https://balletwest.org/) ,professional sports teams (https://www.visitsaltlake.com/things-to-do/sports/professional-sports/) , and a wide range of other cultural and recreational activities.
University of Utah Benefits
·Health, dental, and wellness coverage (https://www.hr.utah.edu/benefits/health\\\wellness.php) · Automatic and immediately vested14.2% employer contribution (https://www.hr.utah.edu/benefits/retire\\\401aPlan.php) to personal retirement account (401a)
· Freepublic transportation pass (https://commuterservices.utah.edu/uta/) (Utah Transit Authority)
·Paid leave time (https://www.hr.utah.edu/benefits/paidLeave.php) ·Reduced tuition benefits for employee and family members (https://www.hr.utah.edu/benefits/tuition.php) · More information: https://www.hr.utah.edu/benefits/
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veterans status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Director/ Title IX Coordinator
Office of Equal Opportunity and Affirmative Action ( OEO /AA)
383 University Street, Level 1 OEO Suite
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted atoeo.utah.edu
For more information:https://www.utah.edu/nondiscrimination/
To inquire about this posting, email: employment@utah.edu ( employment@utah.edu) or call 801-581-2300.
The University is a participating employer with Utah Retirement Systems (URS). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Salary : $100,000 - $131,300
