What are the responsibilities and job description for the Admissions Counselor, International position at University of Wisconsin–Madison?
Job Summary:
This job posting is specifically for those interested in Admissions Counselor positions who work with International students. If your experience is with prospective First-Year Domestic students and/or Transfer students, please see the Additional Information section below for a link to our Admissions Counselor, (First-year, Transfer) job posting.
Come join our team in the Office of Admissions and Recruitment within the Division of Enrollment Management at UW-Madison! We are admissions professionals dedicated to recruiting, admitting, and enrolling the next generation of UW-Madison undergraduates.
The UW-Madison Office of Admissions and Recruitment invites applications for an Admissions Counselor position with a focus on international students and initiatives. The Office of Admissions and Recruitment is a fast-paced, mission-driven professional recruitment and admission office focusing on the undergraduate population. Our admissions counselors play a key role in serving our prospective freshmen and transfer students from application to enrollment. The incumbent will play an important role in the UW-Madison holistic application review process for our international applicants, manage an international recruitment territory, and provide excellent customer service to students, families, and stakeholders who are visiting campus or inquiring with our office.
The work of Admissions Counselors is collaborative across all OAR teams, including Data/Technology, Operations, Front Line Services (includes front desk and call center), Admissions (includes application review and processes), Recruitment and Outreach, Transfer, Diversity, Global Initiatives, Remote Readers, Events, Strategic Communications, and Administration & Engagement.
We encourage candidates with diverse life experiences, transferable skills, and/or those interested in learning more about college admissions to apply.
To learn more about working in OAR, please visit OAR's 'Join Our Team' website.
Responsibilities:
Plans, develops, coordinates, manages, and executes the recruitment and admissions process for international academic programs in alignment with the institution's strategic goals of increasing the volume of students in international academic programs and simplifying the admissions process- 15% Develops international recruitment-focused strategic planning initiatives and objectives
- 5% Implements policies and procedures for the processing of international applications in alignment with the international recruitment strategic plan
- 40% Receives, evaluates, and processes student applications according to established policies and procedures
- 10% Identifies, promotes, and maintains internal and external partnerships focusing on international student outreach, recruitment, and admission
- 15% Delivers directed admissions program messaging to internal and external audiences
- 5% Schedules logistics and secures resources for events to promote the institution
- 5% Evaluates program effectiveness and provides recommendations for improvement
- 5% DEM is committed to the highest standard of service. This position will be a role model by practicing exemplary and respectful behaviors in all interactions. Participation in community and culture building activities are mandatory
Tasks:
- Assist prospective students and their families with questions pertaining to UW-Madison and the application process in person and virtually through serving as a Case Manager
- Conduct extensive application review primarily for international applicants from your defined territory
- Develop effective, on-going relationships with secondary school counselors, two-year college counselors and other organizations assisting in the college search process; maintain records of all contacts
- Keep current with and deploy knowledge of national curricula around the world, external examination boards and English proficiency exams; participate in training provided by EducationUSA, InternationalACAC, WES, etc. as needed
- Manage an international territory and participate in direct recruitment of prospective international students, their families and school personnel; recruitment travel & campus visit presentations may be in person, virtual, or hybrid
- Participate in admissions committees and processes as assigned
- Utilize application data, Open Doors report, etc to develop a recruitment plan for your respective territory. Collaborate with management on an overall international recruitment plan
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
Education:
Preferred
Bachelor's Degree
Qualifications:
- Proven experience working with individuals of diverse identities and backgrounds
- Strong oral and written communication skills including significant public speaking experience and excellent customer service skills
- Capability to leverage technology including office software applications, database systems, CRM system, etc.
- Demonstrated commitment to data-driven decision-making, including effective analytical skills
- Ability to work independently in a high volume fast-paced office
- Demonstrated attention to detail, time management, and organizational skills
- Ability and willingness to travel locally, nationally, and internationally
- Evening and weekend work may be required during peak times
Highly qualified candidates will posses the following:
- At least two years' experience in the field of higher education, with experience in admissions and/or international education preferred
- Detailed knowledge of one or more international regions, including demographic trends and educational systems is preferred
- An understanding of both US and international secondary and post-secondary curricula is preferred
- Knowledge of the college admission recruitment cycle and best practices in recruiting, admitting, and enrolling students is preferred
- Experience evaluating applications through a selective admission process at a four-year institution is preferred
- Oral and/or written fluency in a second language is preferred but not required
License/Certification:
Required
Drivers License - Valid and Meets UW Risk Management Standards
This position may involve travel. Incumbents must be able to meet the required criteria to become a UW Authorized Driver which allows employees to drive for business purposes. See driver authorization information.
Work Type:
Full Time: 100%
This position is a Madison-based position with most activities performed in-person, onsite, at a designated campus work location (40%-60% in person). Some work may be performed remotely, at an offsite, non-campus work location.
Appointment Type, Duration:
Ongoing/Renewable
Salary:
Minimum $53,700 ANNUAL (12 months)
Depending on Qualifications
This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. Please refer to the summary of benefits.
Additional Information:
This vacancy is being announced simultaneously with Job #294758: Admissions Counselor (First-Year Domestic, Transfer). Having two job postings allows the Office of Admissions and Recruitment to consider candidates with varying credentials for these positions. Applicants only need to apply to one job posting to be considered for both postings. Preference and priority of positions can be noted in the cover letter or at the time of interview.
The Division of Enrollment Management (DEM) believes in our ability to contribute towards an ecosystem of innovation. Through this relentless desire for bold ideas, DEM leads a comprehensive strategic enrollment approach to attract, enroll, support, and graduate the most talented students. We foster equitable and seamless experiences, value research in practice, engage in responsible stewardship, provide inclusive support, collaborate, and increase access to higher education to accomplish our goals. With students firmly at the center of our actions, decisions, processes, and services, our work helps to deliver the impact of UW-Madison as a world-class institution that enriches communities across the globe.
The Division is comprised of a dedicated team of over 400 employees and includes the Office of Admissions and Recruitment, the Office of Student Financial Aid, the Student Success Through Applied Research (SSTAR) Lab, and the Office of the Registrar. DEM invests in the professional growth of their team members and is committed to the highest standard of service for students, colleagues, visitors and other stakeholders. Team members will serve as role models by practicing exemplary, respectful and inclusive behaviors in all of our interactions.
How to Apply:
To apply for this position, click on the "Apply Now" button to start the application process. Applicants will be asked to upload a resume and cover letter outlining knowledge, skills, abilities and experience in or transferable to the listed required and/or preferred qualifications. If selected for a finalist interview, applicants are required to supply 3 references, including a current or most recent supervisor. No references will be contacted without advance notice. PDF documents preferred but not required. Anticipated start date is June 2024.
For fullest consideration, applications should be received by Sunday, March 24, 2024.
A criminal background check and sexual harassment/sexual violence questions will be conducted on all finalists.
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment and must be able to sustain eligibility, without sponsorship, throughout the duration of their employment.
Contact:
Heidi Updegrove
heidi.updegrove@wisc.edu
608-265-2068
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.
Official Title:
Intl Adm & Recruiting Coord(AE031)
Department(s):
A05-ENROLLMENT MANAGEMENT/ADMISSIONS
Employment Class:
Academic Staff-Renewable
Job Number:
294774-AS
The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.
Salary : $53,700