What are the responsibilities and job description for the Patient Service Rep - UT Medical Center Practices (Knoxville, TN) position at University Physicians' Association?
Description
If you are looking for a career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes:
- Medical, Dental, and Vision Insurance
- 401(k) with company match and immediate vesting
- Short-term and Long-term disability
- Life insurance
- Critical Illness
- Flexible Spending Accounts
- Health Savings Account with Employer contribution
- PTO, Sick leave, Bereavement leave
- Employee Assistance Program
- Fitness Centers
University Physicians Association is seeking qualified applicants for a Patient Service Representative position. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.
Positions are available in Primary and Specialty Practices (including but not limited to the following):
Primary Practices:
- UT Primary Care, Family Physicians, Pediatric Consultants, Internal Medicine
Specialty Practices:
- Cardiology, Dermatology, Neurology, Oncology, Pulmonology, Radiology, Rheumatology, Specialized Surgical Practices, Surgery Centers, Trauma/Acute Care, and Women's Health.
Job Responsibilities:
- Greet patients in friendly and timely manner
- Ensure that patients complete necessary forms required for the electronic health record and billing office
- Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
- Ensures good patient flow through practice by timely processing of patients as they arrive at front office
- Answer patient inquiries regarding patient registration information or billing questions
- Refers patient inquiries regarding medical care or treatment to medical assistant or physician
- Schedules patients with appropriate physician
- Document scanning into electronic health record
- Other duties as assigned
Requirements
- Ability to multi-task
- Strong communication skills
- Time management and organizational skills
- Attention to detail
