Associate, Crisis Clinician - Altoona Crisis

UPMC WPH Altoona Crisis Services is Blair County’s premiere crisis program.  With expansion program in mobile and other departments, as well as a brand-new Consumer milieu we are looking for highly skilled caring professionals to join our team. 

Our Crisis Clinician Associate is eligible for a sign on bonus!

Sign on Bonus Details Full Time:

2 years – $3500

3 years - $5000

Under the direction of the Crisis Clinician Supervisor, the Crisis Clinician Associate is responsible for providing clinical services to consumers experiencing a self-identified crisis. Primary responsibility is responding to crisis related situations from community professionals and persons. This includes, but is not limited to, answering questions, obtaining clinical information, scheduling outpatient evaluations, responding to telephone crisis, de-escalation, and documentation of all duties previously mentioned.

Responsibilities:

·       Successfully participate in and complete Crisis Clinician orientation process.

·       Learn to manage a shift caseload safely and successfully, as assigned and coached by the Lead Clinician.

·       Work with crisis leadership to develop assessment, de-escalation, documentation, and motivational interviewing skills.

·       Learn to utilize the Electronic Medical Record to obtain relevant information and complete documentation.

·       Provide supportive counseling to consumers to promote stability by utilizing a person centered, strength-based model of intervention.

·       Work efficiently and independently in crisis setting.

·       Support consumer and negotiate appropriate referral services.

·       Consults with the Clinician II to establish disposition plans.

·       Advocates for Consumer admission to Crisis Residential program when appropriate.

·       Encourages Consumers to consider admission to Walk-In program for further support and assessment when appropriate.

·       Meets documentation expectations and completes all required paperwork.

·       Completes face to face crisis assessments.

·       Responds to telephone calls from consumer(s), community, and natural supports.

·       Manages crisis situations effectively using positive approaches.

·       Participate in interdisciplinary activities such as trainings and staff meetings.

·       Completes case reviews.

·       Helps to manage and support the therapeutic milieu, including safety.