What are the responsibilities and job description for the Improvement Specialist Corporate position at UPMC?
UPMC Corporate Quality is hiring a Improvement Specialist to join our Value Based Care Team at the Wolff Center! This position will have a hybrid schedule with 50% work from home and 50% in office. The position works Monday through Friday during standard daylight hours. This role is to support improvement process with Hospital Quality Teams, core focus areas to include (but not limited to) federal and state value based care programs, third party payer incentive programs, support for hospital quality directors, and overall system support of value based initiatives.
This position is responsible for contributing to system-wide and departmental quality initiatives. This involves performing the assessment and analysis of operations and processes. Additionally, improvement specialists work collaboratively with staff and leadership to design and implement improvements and innovations at UPMC. In order to achieve defined outcomes, the improvement specialist engenders commitment, fosters cultural changes, disseminates information and provides support for behavioral and process changes. The overarching focus of the improvement specialists' work is patient centered, staff vitality, process efficiency and waste reduction and safe and reliable patient care.
Do you have prior experience with quality improvement? If so, this could be the next step in your career. Apply today!
Responsibilities:
- Leads improvement utilizing various approaches such as TPS/Lean/PDSA or others as appropriate.
- Effectively coordinates the assessment of current operational processes at various UPMC entities.
- Assesses institutional/departmental readiness and identifies strategies to achieve goals.
- Leads and engages teams across the enterprise and interacts with all levels of executives.
- Measures and utilizes varied approaches to analyze and interpret data.
- Creates a supportive environment in the department that is sensitive to the issues and needs of that area by regularly consulting with the Director and front-line staff.
- Works to ensure that quality improvement and innovation work remains focused on one or more of the following goals: patient centeredness, staff vitality, process efficiency and waste reduction and safe and reliable patient care.
- Partners with all system divisional leaders to implement and deploy system and local change.
- Assures project management skills are utilized to lead progress towards goals by collecting accurate, timely data to display the quality, cost and service outcomes.Effectively communicates improvements that are made to work teams, staff, managers and administrators throughout the organization and UPMC Health System. When opportunity arises, represents UPMC by presenting accomplishments to regional and national forums.Maintains accountability for ongoing self-development activities, especially related to presentation facilitation, change management and application of quality improvement activities.When assigned, completes special projects and performs other related duties according to agreed upon goals and parameters.*Performs in accordance with system-wide competencies/behaviors.*Performs other duties as assigned.
