Nutrition Assistant (WIC)

UPMC Nutrition Assistant (WIC)

Assist and support the professional staff in providing quality services. This will be done in a manner consistent with efficiency, cost effectiveness and regulatory compliance. Travel to satellite locations with use of company car. Monday-Friday daylight hours.

• provide nutrition education to WIC participants
• answer phones and scheduling clients
• assists nutritionists with income during appointments
• on-line documentation of WIC appointments
  
  Responsibilities:
   
• Participate in outreach activities to increase WIC enrollment as requested by Supervisor.
• Maintain computerized clinic schedules for maximum efficiency.
• Provide assistance and support to the professional staff. Determine participant income eligibility in accordance with Agency and Department of Health policies. Print and issue food instruments in accordance with Department of Health policies. Maintain participant records in accordance with Agency and Department of Health policies and procedures. Complete online documentation of all nutrition education contacts, topics and comments. Provide basic nutrition and health information to participants. Provide breastfeeding promotion and basic breastfeeding education and support to participants. Maintain filing systems at clinic sites. Pull participant files in preparation for daily and satellite schedules Perform anthropometrics measurements and hemoglobin testing for participants in the absence of the CPA. Complete documentation of nutrition education, food instrument issuance, participant referrals and abuse of services. Assist participants in Voter Registration as necessary. Assess and document Immunization Record information. Assess families' progress in achieving healthy eating goals and provide ongoing nutrition education to support the established goals.
• Demonstrate support of Agency mission and philosophy in delivery of services.
• Receive incoming calls, clarify needs of the caller, schedule appointments as required, provide WIC information and forward messages to other staff as appropriate.
• Connect laptops for synchronization upon return from satellite clinics.
• Participate in staff meetings, inservice education sessions and quality assurance activities.
• Prepare supplies/equipment/laptops for satellite clinic sites.
• Perform data entry using the Department of Health Quick WIC Data System.
• Endeavor to achieve and maintain quality and customer satisfaction in the delivery of services to internal/external customers.
• Maintain and protect participant and Agency confidentiality.
• Contact participants who are No-shows' and promptly reschedule missed appointments.
• Participate in Agency committees as requested.
• Promote personal and co-worker safety during work duties.