What are the responsibilities and job description for the Security Officer-UPMC Williamsport, Multiple Positions Available! position at UPMC?
UPMC in Williamsport has openings for full time Security Officers! This is a second shift position, with a rotating weekend and holiday requirement.
***This position is eligible for a $1,500 Sign on Bonus with a 2 year commitment to the role!***
Purpose:
Provides a safe and secure environment for patients, visitors and employees. Protects hospital assets and confidential information.
Responsibilities:
- Actively practice behaviors associated with SH Service Excellence expectations. Smile at and greet everyone enthusiastically, treat everyone with respect, dignity and C.A.R.E. Be an ambassador for UPMC Susquehanna. Provide the best C.A.R.E. for our patients no matter what.
- Know and follow all organizational/departmental policies/procedures.
- Assume responsibility for personal development and education.
- Incorporate leading/evidence-based practice in quality/safety into every day work. Commit to high quality, safe work; encourage others to have similar standards. Identify processes/systems that could lead to inefficient practices, unsafe conditions, errors or adverse events. Avoid shortcuts to ensure quality and safety measures are not circumvented. Encourage patient and family involvement in processes involving patient safety. Speak up with other service partners to ensure high quality and safety. Report serious events/incidents per policy.
- Responds to inquiries for advice, assistance or service from patients, visitors and employees, prioritizing calls based upon urgency. Follows through with all calls, updating callers when possible to explain delays.
- Maintains confidentiality in all oral and written communication, ensuring that privilegedinformation/records are appropriately transmitted/protected/noted to exclude the attention of those not directly involved, promptly reporting violations of confidentiality.
- Reports any situation or problem which could potentially adversely affect the moral,integrity/credibility of UPMC Susquehanna
- Ensures accessibility, operability and the presence of safety equipment throughout assigned work areas (exits, fire extinguishers, pull stations, etc.)
- Completes comprehensive patrols of assigned hospital buildings and grounds to prevent fire and accidents, vandalism, theft, loitering and other crimes, identifying and reporting any hazards.
- Monitors the conduct of visitors on hospital premises. Confronts unauthorized persons for questioning, as needed. Participates in investigations if necessary.
- Assists in the handling/restraining of unruly or violent individuals applying, approved restraint techniques
- Escorts patients, visitors and employees to parking lots and hospital buildings, as needed. Controls parking and traffic flow, enforcing parking regulations.
Salary : $1 - $1,000,000