Family Supportive Housing Service Coordinator

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We are a hardworking, vibrant, and agile team that navigates a complex environment of service within a culture of cooperation. We seek connection and resolve to stand together during challenges and acknowledge each other’s value.

At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.  

Overview

We are seeking a Service Coordinator in our Family Supportive Housing (FSH) program. The FSH Service Coordinator is an experienced professional who will work intensively with individuals and families who are facing the risk of homelessness or are currently homeless by providing housing case management and coordination of services. The role of the FSH Service Coordinator is to work collaboratively with agencies and community partners to provide resources and support to FSH clients to ensure the acquisition of life skills and access to resources that will lead to permanent housing and a positive quality of life. They establish and maintain positive, supportive relationships and assess the strengths and barriers program participants have for maintaining permanent housing. They provide trauma-informed support consistent with the stage of change and severity of trauma individuals have experienced or are experiencing.

Benefits 

Our benefits package includes medical, dental, vision, paid holidays, over 5 weeks paid time off, life insurance, and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. We are also a dog-friendly workplace. Peer support and weekly clinical supervision a top priority.

Compensation

This is a full-time position a salary range of $52,000 to $56,000 depending on education and experience. This position offers a hybrid work schedule with some remote time due to supporting families in home within the community.

Requirements

Critical to the success of this position are:  

• An understanding of the complexities of poverty and people living in generational or situational poverty
• Strong advocacy and crisis-management skills  
• Creativity, flexibility, resiliency, and empathy 

• Ability to work both independently and in collaboration with co-workers and community partners  
• An ability to use a strengths-based approach to build relationships and solve problems  
• Knowledge of family systems and child development and trauma
• Able to manage 12 to 15 clients
• Strict attention to detail and maintenance of appropriate records
• Demonstrate the highest ethical standards and maintains confidentiality
• Must have a valid driver's license

Qualified applicants will have a Bachelor's degree, Master's preferred, in Human Services, Social Work, or a related field and have experience working with families with complex needs. 

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Salary : $52,000 - $56,000