AR Analyst

JOB TITLE: AR Analyst
**TOP SKILLS:**
Well-versed in Excel (vlookups, pivot tables, build Excel models)
Systems proficiency with ERP systems, NetSuite preferred
Prior experience in chargebacks, cash applications and deductions management
Excellent communication and interpersonal skills with a customer service focus
LOCATION: Sausalito, CA (Hybrid)
DURATION: 6 months with potential to convert to FTE
RATE RANGE: $40/hr-$45/hr

SUMMARY:
As the AR Analyst, you will play a critical role in managing cash applications, billing, and deductions. Your expertise in chargebacks and accounting will support our client's team in proactively addressing customer issues and risks, ensuring that the financial processes run smoothly and effectively.

RESPONSIBILITIES:

• Cash Application:

  • Process daily lockbox feeds, credit card transactions, ACH payments, and wire transfers.
  • Ensure accurate application of cash to customer accounts.

• Claims Management:

  • Research and process customer claims, including shortages, credit memos, chargebacks, returns, and disputed balances.
  • Prepare periodic chargeback reports, providing insights for proper financial reserving.

• Aging Management:

  • Monitor and manage the aging of unapplied cash, resolving issues promptly.
  • Prepare monthly statements and create interest invoices.

• Deductions Management:

  • Ensure accurate coding of customer deductions for reporting purposes.
  • Collaborate with the Credit Team to identify and address potential issues.

• Reporting:

  • Generate customer-facing reports such as payment reconciliations.
  • Participate in cash and aging reporting and facilitate monthly AR meetings.

• ERP and System Management:

  • Engage in ERP testing, implementation, and ongoing enhancements.
  • Enter NET30 and Faire invoices into the system to ensure timely payment application.

• Customer Communication:

  • Maintain strong communication with dealer services and sales to uphold customer service quality.
  • Reach out to customers weekly regarding overdue balances.

• Project Participation:

  • Support new account creation processes and participate in ad-hoc projects.
  • Conduct yearly sweeps of outstanding credits and communicate changes in payment addresses or methods.

QUALIFICATIONS:

• Education:

  • Associate's degree or higher in a related field, or equivalent experience in Accounts Receivable or Accounting.

• Experience:

  • Proficiency in ERP systems (Microsoft Dynamics 365, NetSuite) and Microsoft Office Suite.
  • Prior experience in chargebacks, cash applications, and deductions management.

• Skills:

  • Excellent verbal and written communication skills.
  • Strong attention to detail and commitment to confidentiality.
  • Ability to work collaboratively across teams with a positive attitude.

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