What are the responsibilities and job description for the Club Operations Assistant position at US Air Education and Training Command?
Duties
Summary
This position will be assigned to the JBSA Randolph Clubs.
Must act as the single authority for the club in the absence of the Manager or Assistant Manager in the areas of security, fire and safety. Ensures that passenger safety rules and regulations are followed.
Responsibilities
Monitors operations of a club or assigned area, normally during absence of the manager and assistant manager, and normally at night or on weekends. Serves as person in charge of the club during assigned shift, maintaining overall security of the club resources including cash, controlled forms, consumable products, non-consumable products, fixtures and furnishing. Responsible for issue, receipt and control of cash boxes. Reviews the schedule of functions that are to take place during the assigned shift and ensures they are carried out as planned by management. Ensures that only authorized personnel use the facility, and that club rules, regulations and established procedures are followed. Assures patron satisfaction by resolving complaints and other customer problems. Provides instruction and guidance to all club staff members on functions taking place during the shift. Completes all closing checklists to include sanitation, fire and security and prepares a report of all significant occurrences during the shift. Inspects and secures facility at the end of the shift. May be required to work as a window cashier. When workflow exceeds scheduled manpower, this position will ensure that other personnel in the club are temporarily shifted to assist the understaffed area. May operate government vehicle.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/11248734
Travel Required
Not required
Supervisory status
No
Promotion Potential
None
Job family (Series)
1101 General Business And Industry
Requirements
Requirements
Conditions of Employment
- This position requires the incumbent to complete a background investigation with favorable results.
- This position has been identified as a Test Designated Position (TDP). The incumbent of this position will be subject to and must consent to a pre-employment and random drug testing. Must have a valid driver's license.
- This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/15/2021
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Experience of club, restaurant, and/or retail operation. Basic cash handling procedure experience. Supervisor experience.
Knowledge, Skills and Abilities (KSA's):
Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Ability to provide work directions to other club employees.
2. Knowledge of fire, safety, and health regulations.
3. Able to communicate with customers and skills in dealing with the public.
**NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration.
All other applicants will be referred as needed and requested by the selecting official(s).
**Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position.
(Format example: Employer name, position title, beginning and ending dates of employment, with summary of duties, etc.)Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.Additional information
- Individual must fully meet qualification/eligibility/background requirements for this position
- Male applicants born after December 31, 1959 must be registered for Selective Service
- Direct deposit is required
- Satisfactorily complete an employment verification (E-Verify) check
- A probationary period may be required
- Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD)
- Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
- Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
- Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Background checks and security clearance
Security clearance
Not Required
Drug test required
Yes
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Suitability/Fitness
Required Documents
Required Documents
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
- Resume
Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement.
If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
- Cover Letter
- DD-214/ Statement of Service
- Diploma/ GED
- Disability Letter (VA)
- License
- Other (1)
- Other (2)
- PCS Orders
- Professional Certification
- Proof of Marriage Status
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
Benefits
Benefits
Review our benefits
This job is open to
The public
U.S. citizens, nationals or those who owe allegiance to the U.S.
Clarification from the agency
Please see the "Who May Apply" section under the Qualifications section.