Medical Assistant

The Medical Assistant provides essential support and administrative services to the office, the doctors, and the patients in a fast-paced doctor’s office. This person will be involved in a wide spectrum of tasks focused around assisting the Physician in all minor in office procedures. 

Required Skills and Experience:

• Ability to establish and maintain effective working relationships with patients, other employees, and the public
• Knowledge about health insurance, pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9 codes preferred
• Must have excellent customer service skills
• Able to work in a fast-paced and demanding work environment
• Must demonstrate a strong work ethic and maintain professionalism at all times
• Must have a team mentality, flexibility and willingness to learn
• The ability to communicate effectively, multi-task and work under pressure is the key to success in this position, which also requires attention to detail and a commitment to achieving consistent customer satisfaction.
• The ability to uphold HIPAA compliance is mandatory.  
• Must exercise good judgment and discretion 
• Technologically savvy and familiar with Microsoft Office products including:
• Google  Workspace
• Word
• Excel

Essential Functions/Responsibilities (other duties may be assigned):

• Greet patients and escort them to the treatment room, making sure patients are comfortable and preparing the feet for an exam by the physician.
• Open and prep exam rooms each morning/ Close and clean exam rooms at end of day
• Count instruments in treatment rooms at the end of each session (AM & PM)
• Flexibility to work with multiple doctors and their varying practice styles 
• Dispense all DME
• Apply pads and adhesive strappings as needed
• Perform X-rays and digital radiography
• Complete pre-authorizations
• Complete the rapid health indicator
• Obtain vitals and review the patient's medical history, medications and allergies. Record any changes in their medical condition.  For follow-up patients, record comments made re: their current status and outcome of previous treatment.  Enter this information into EMR
• Set-up for injections, P&A procedures, wart procedures, in-office surgical procedures, etc.
• Prep nail care patients, smooth/debride nails and/or calluses with electric grinder.  Vacuum all clippings from the floor
• Measure and fit patients for Diabetic shoes, heat mold inserts
• Prepare lab specimens (including paperwork) and call the appropriate lab for pick up
• Clean, wrap and autoclave instruments and packs as needed, change cold sterile solutions monthly
• Replenish inventory of back office supplies and DME items, restocking drawers and rooms daily
• Assist in surgeries and minor procedures
• Clean-up after surgery – dirty drapes, wrappings, dispose of sharp, red bag items, wipe down counters, mop floor – scrub, clean, autoclave instruments
• Change post-op dressings, remove sutures
• Review information sheets with patients as needed

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