Medical Front Office Coordinator

US Heart and Vascular is in need of a Medical Front Office Coordinator to join our team at HeartPlace in Arlington, TX.

Responsibilities

• Responsible for professional administration of assigned office. Includes responsibility for and oversight of administrative duties related to physician(s), patients and all employee(s).
• Ensures new staff are properly trained for their role.
• Ensures appropriate communication to facilitate office compliance related to Company and regulatory policies and practices. 
• Responsible for all office scheduling; physician, patient and employee related.
• Initiate’s patient account registration.
• Ensures efficient function of the office through proper employee scheduling. Working with management, accepts, considers and approves/denies employee requests for PTO.
• Oversees payroll for clinic. Ensures time submitted for payment is accurate and complies with Company policy. Approve time for payment in a timely manner.
• Supervises and/or performs Check-In, Check-out, scheduling, insurance verification/precertification and payment collection process as required due to office demands.
• Responds to patient account inquiries (check for accurate ins. Reimbursement & open charges.
• Negotiates and arranges financial arrangements w/patients. Resolves patient billing concerns, referring them to customer service when needed.
• Oversees or performs scheduling hospital procedures/test, doing orders & precertification.
• Works with Operations and Human Resources to assist in resolving office issues, employee performance or policy issues, and/or employee concerns.
• Responsible for submission of fee tickets, transcription, patient demographics, and any other supportive documentation to CBO for timely submission of claims.
• Maintains and coordinates cardiology ER ‘call’ schedules.
• Follows other policies and procedures such that there are no verbal or written warnings during the evaluation period.
• Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
• May be required to move between locations as needed.

Requirements

• High School diploma or equivalent.
• Minimum 2 years medical office experience to include heavy scheduling experience.
• Supervisory experience with strong employee relations skills.
• Basic accounting skills.
• Ability to travel to off-site clinics and meetings as needed.

About Dallas/Fort Worth, TX:

Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.