What are the responsibilities and job description for the Medical Front Office Specialist position at US Heart & Vascular?
US Heart and Vascular is in need of a Medical Front Office Specialist to join our team at Fort Worth Heart in Fort Worth, TX.
Responsibilities:
- Greets patients in polite, prompt, and helpful manner. Provides any necessary instructions or directions.
- Verifies and updates patient demographics, insurance, at every visit.
- Collect co-payment and past due balances at the time of service.
- Post all payments, and key billing information into the computer system; research as needed.
- Assists patients in completing all necessary forms, answers patient questions and concerns.
- Responsible for managing petty cash, bank deposits, and posting daily batches.
- Verify appointment referrals and pre-certs prior to patient arrival.
- Answer incoming calls, referring calls to physicians or triage nurses as needed. Schedule appointments.
- Distribute the incoming mail to the appropriate person or designated area to be processed.
- Maintain neat and organized front office and lobby areas.
- Performs other responsibilities, duties, or tasks as assigned by the Manager/Administrator.
Requirements:
- High School diploma or equivalent
- Bilingual Preferred but not required
- Some healthcare experience preferred but not required
- 2 years of customer service experience
- Working knowledge of eCW system preferred
About Fort Worth, TX:
Fort Worth, Texas, offers a perfect blend of big-city amenities and small-town charm, making it an attractive place to live. With a lower cost of living compared to other major Texas cities, a thriving job market, and no state income tax, it's a great spot for professionals and families alike. The city boasts a rich cultural scene, from the historic Stockyards to world-class museums and entertainment districts. Plus, Fort Worth’s warm climate, outdoor recreation, and friendly community make it an inviting place to call home.