What are the responsibilities and job description for the Personnel Management Officer (O-5 Billet) Non-Supervisory position at US Immigration and Customs Enforcement?
Duties
DUTIES AND RESPONSIBILITIES
Human Capital Management:
Manage Human Resources activities for an assigned IHSC Region encompassing over 100 employees consisting of:
- Collaborate and communicate with internal and external stakeholders in carrying out human capital processes.
- Manage a national program that may consist of: SRCOSTEP, Employee Quarterly Awards, PHS Awards, SharePoint Personnel databases, IHSC New Hire Orientation Program, and the National Health Service Corps (NHSC) Loan Repayment Program.
- Assist with annual review of PHS Officers position descriptions.
- Prepare and track 1662 personnel actions for hiring, retiring, and separating PHS Officers.
- Develop and revise IPU policy and guidance.
- Coordinate security suitability clearances.
- Assist with annual recruitment plan and IPU business and strategic goals.
- Prepare and implement Standard Operation Procedures.
- Manage the assignment pay for all PHS employees by regions
- Coordinate the National Health Services Corps loan repayment application process.
- Using available guides and manuals and guidance from Senior Staff Specialists, advises officers and program officials about proper handling of Commissioned Corps issues to assure timely processing of personnel actions for commissioned officers in assigned components.
- Responds to questions and requests for assistance in understanding Commissioned Corps regulations and requirements from both program personnel and officers.
- Responds to inquiries from officers, managers, dependents, and applicants which require thorough knowledge of the subject matter involved and ability to access and interpret officer information from the Commissioned Corps Headquarters database.
- Serves as the liaison with the Household Good (HHG) program ICE relocation team.
- Coordinates HHG memo to extend temporary storage for PHS officers when applicable.
- Provides instructions/forms to assist with the creation of the Concur travel system along with obtaining Government Travel Cards for PHS officers.
- Backup approver of authorizations to travel for HQ personnel in the Concur travel system.
- Responsible for out-processing PHS personnel.
- Responsible for the destruction of PIV cards of Headquarters or Field PHS officers when they leave the organization.
- Liaison with ICE Ethics for Outside Activity approval for officers.
- Coordinate the onboarding program for staff within the personnel regions.
- Attend recruitment fairs, OBC graduations, recruitment fairs, and the PHS COF Symposium.
- Distribute retirement awards and certificates on an ongoing basis.
- Provide guidance to supervisors, locally and nationally for employee recognition program, USPHS awards.
- Manage assigned projects and tasks in a timely and efficient manner consistent with priorities of IPU.
- Additional duties as assigned.
Requirements
Conditions of Employment
- You must be a U.S. citizen to apply for this position.
- You must successfully pass a background investigation.
- You must successfully pass a drug screen.
- Males born after 12/31/59 must certify registration with Selective Service.
- Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
- Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
- Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.
Qualifications
- Superior oral/written communication and interpersonal skills.
- Strong team interpersonal skills, including ability to participate effectively in small group team dynamics, and to build and maintain relationships with diverse partners or customers.
- Active listening skills.
- Demonstrates excellent organizational, multitasking, and time management skills.
- Integrity/Honesty.
- Cultural competency.
- Sitting and/or standing for extended periods of time (6-8 Hours).
- Performing repeated bending motion.
- Average manual dexterity for computer operation.
- Phone use for extended periods of time.
- Travel required (recruitment events, conferences, and workshops, internal TDY).
Education
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Graduate degree in human resources management, preferred; or, graduate/professional. degree in health profession discipline with program management experience.
- Must maintain requirements for clinical licensure.
- If a clinician, must be able to TDY internally to support the field as needed.
- Must be able to work in a team centered environment.
- Knowledge of USPHS personnel policies and procedures.
- Knowledge of program policies and guidelines, and operating procedures relating to personnel management.
- Knowledge of organizations and responsibilities of all levels of government operations for recruitment and retention.
- Flexibility and ability to adapt to sudden changes in schedules and work-related requirements.
- Intermediate degree of independence, initiative, and follow-through on a wide range of sensitive, complex, and program issues Ability to collaborate with stakeholders outside of the unit.
- Knowledge and proficiency in MS Office Applications.
- Knowledge and proficiency in SharePoint.
Additional information
This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Deputy Assistant Director of Administration, IHSC Personnel Unit (IPU). This is a non-supervisory position, and the incumbent will report directly to the Deputy Chief, IPU.
As the Personnel Management Officer for IPU, the incumbent will support the IPU Deputy Chief by assisting with the day-to-day Human Capital activities for more than 1,600 employees including U.S. Public Health Service (USPHS) Commissioned Officers, federal civil servants, and contract staff.
IHSC has a multi-sector, multidisciplinary workforce of more than 1,700 employees, including U.S. Public Health Service (PHS) commissioned officers, federal civil servants, and contract staff. IHSC provides on-site direct patient care to ICE detainees at 21 detention facilities throughout the country and manages the provision of off-site medical care for detainees housed in approximately 240 additional Intergovernmental Service Agreement (IGSA) facilities. The ICE detainee population is approximately 34,000 detainees daily, with an average length of stay of approximately 30 days, and over 400,000 detainees annually. IHSC also provides medical support during ICE enforcement operations in the air, on the ground and at sea.
DHS SUPERVISORY CONTROLS:
- DHS
- ICE
- ERO
- DHHS
- USPHS CC
SUPERVISORY CONTROLS:
The Personnel Management Officer works under the direct supervision of the Deputy Chief within IPU.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:
U. S. Public Health Service Officers- Cover Letter/Letter of Interest. Please include location preference here.
- Degrees. (Place under "Diploma/GED")
- Professional license. (If applicable)
- Additional professional certificates. (If applicable)
- Three professional references. (i.e., name, title and contact information)
- Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "Resume")
- You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
- A copy of your Certificate of Investigation (located in your eOPF).
- Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
- For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.
- Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.
The complete initial Application must be submitted by 11:59 PM (EST) on 02/08/2025.
PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.
To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.Agency contact information
IHSC RecruitingEmailIHSCrecruiting@ice.dhs.govAddressERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
USNext steps
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
Required Documents
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:
U. S. Public Health Service Officers
- Cover Letter/Letter of Interest. Please include location preference here.
- Degrees. (Place under "Diploma/GED")
- Professional license. (If applicable)
- Additional professional certificates. (If applicable)
- Three professional references. (i.e., name, title and contact information)
- Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "Resume")
- You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
- A copy of your Certificate of Investigation (located in your eOPF).
- Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
- For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.
- Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job is open to
- The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.
