What are the responsibilities and job description for the Warehouse/Customer Service position at US Installation Group - Odessa?
USIG -Venice, FL is a national flooring installation company seeking a Warehouse / Customer Service associate.
JOB DESCRIPTION
- Use forklift to unload and load trucks, stack inventory in a safe manner.
- Assisting installers with loading of materials for installations.
- Inspection of forklift (daily) and report any potential hazards or concerns.
- Bailing of carpet padding
- Inventory counts
- Receive and tag carpets
- Process return items
- Indoor/outdoor branch maintenance as needed
- Assist in the office supporting General Manager as needed with the following:
- Call customers with installer ETA and scheduling changes.
- Conduct Post-Installations Customer Surveys
- Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.
- Communicating with Technicians in the field
- Data Entry of job summaries, purchase order information and tracking of delayed purchase orders.
JOB REQUIREMENTS
- 2 years of warehouse experience required.
- 1 years of Inventory a strong plus.
- Strong phone presence required.
- Previous Customer Service experience a strong plus.
- Previous forklift experience required, forklift certification a strong plus.
- Strong computer skills required.
- Previous flooring experience will be a strong plus.
- Be capable of repeatedly lifting and moving products with weights up to 50 lbs.
Job Type: Full-time
Benefits:
- 401(k)
- Flexible schedule
- Paid time off
Experience level:
- 2 years
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Commute:
- Venice, FL 34292 (Required)
Ability to Relocate:
- Venice, FL 34292: Relocate before starting work (Required)
Work Location: In person