Director, Product Management

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Title and Summary Director, Product Management Overview This Director position within Mastercard’s Cyber & Intelligence Solutions Organization will be responsible for managing the future vision of Account Level Management as we evolve into a digital life; including program expansion, product development roadmap and new concepts. The Director in this role should have the ability to collaborate across a diverse group of internal global stakeholders & regional partners, effectively manage multiple priorities and demands, and possess a deep understanding of transaction processing & the payments card industry as it continues to evolve into a digital footprint. This candidate will own the daily product management of all country and product level deployments, cultivate ongoing new product ideas, bundling opportunities & development necessary to support new use cases and market relevancy. This individual will play a critical role in future proofing the Account Level Management and the solutions necessary to include enhancements to the value propositions, with a particular focus on the evolution of our industry into a digital driven life, and a keen eye on competition securing our relevance in the global market. This candidate should be intellectually curious, energetic, a self-starter and able to operate with a sense of urgency. In addition, the role requires an individual who can demonstrate discipline in prioritizing efforts, and the ability to be comfortable managing through ambiguity. Candidate needs to have strong communication skills with an ability to refine and adjust communication to gain support & sponsorship from Executive Management, and experience in driving execution and alignment with Regional Teams, who may not share the same sense of prioritization or urgency. Role • Manage the on-boarding of all new ALM countries & customers (globally), including any regional specific handoffs required. • Generate new ALM revenue through new market penetration and new enhancement feature/functionality deployment. • Cultivate and design new idea generation through thought leadership on competition and industry trends, sales enablement, and performance monitoring measurement. • Partner with regional teams to identify new customer opportunities or new use cases for existing ALM solutions, formulation of execution plans, and integration Go-To-Market activities of those business development opportunities. • Continuously refresh the Account Level Management product development roadmap with the Engineering Team to ensure value is expressed and delivered to customers, and new & existing market opportunities are maximized. • Maintain and develop new internal & external global sales enablement materials, including synchronization with of all internal training & product documentation. • Ensure any new product development follows the PME/Studio framework. • Influence and collaborate with a diverse group of regional and global stakeholders to include Product, Finance, Legal, Account Managers, Operational & Technical Teams. • Minimum travel will be required (10-15%) • May be located in Purchase, NY or O’Fallon, MO All About You Education • A Bachelor’s Degree in business, finance, marketing, product management, or related field, or equivalent work experience (required) Knowledge / Experience • Seasoned Director or equivalent work experience (preferred) • Experience working with partners across other functions in support of key deliverables and product go-to-market strategies • Experience developing reports and preliminary insights based on complex analysis of competitor market data • Working knowledge of product management, product planning, project management & financial services • Working knowledge of card industry (desirable) • Knowledge of Mastercard product and services suite (desirable) Skills/ Abilities • Seasoned Director & Product Manager with the ability to take a mature product and future-proof it into the new generation of a digital world • Ability to interact and coordinate effectively with internal business partners • Ability to effectively manage multiple functions & priorities and operates with a sense of urgency and flexibility to drive results • Ability to digest complex ideas and organize them into executable tasks • Strong work ethic and a master of time management, organization, detail orientation, task initiation, planning and prioritization • Self-starter and motivated to work independently with a proven track record of delivering success while operating within a team environment • Ability to operate effectively in a matrix environment including briefing and influencing management, to achieve goals • Strong written and verbal communications skills, including PowerPoint, experience developing executive level presentations, and strong excel aptitude In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Pay Ranges O'Fallon, Missouri: $145,000 - $224,000 USD Purchase, New York: $167,000 - $258,000 USD Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.

Salary : $145,000 - $224,000