Equipment Coordinator - Rental

Equipment Coordinator

Equipment Logistics Coordinator at “Top Workplace”
As a member of USME’s Equipment Management team, you’ll play a crucial role in ensuring the highest quality medical equipment is available for our healthcare partners at a moment’s notice. You’ll work closely with our team at branches across the country, making sure they have the right equipment when they need it. Your dedication will directly support our mission, enabling hospitals and healthcare heroes to provide the best patient care possible!
A Day in the Life
• Coordinate and optimize logistics of medical equipment shipments across the nation to meet hospital partner and branch team’s needs
• Communicate with vendors, branch personnel and carrier services to coordinate logistics and timelines and relay shipment schedules to meet urgent hospital needs
• Analyze daily inventory reports and sales pipeline reports, proactively working to ensure that each branch is equipped to meet the local demands of our healthcare partners
• Oversee the fulfillment process of equipment orders, from initial receipt to the final satisfaction confirmation with our valued customers
• Address and resolve shipment and inventory issues
• Assist in researching ideal shipping techniques, routing, and carriers
• Work with other departments to integrate logistics with company procedures and operations and ensure compliance with transportation and warehousing regulatory requirements
• Prepare and maintain shipment records in digital databases
• Efficiently and accurately execute equipment orders, meeting both standard and rush delivery requirements
• Maintain updated knowledge of equipment, services, policies, industry trends and best practices through regular professional development trainings
• Deliver exceptional customer service promptly and accurately handling equipment requests and inquiries via phone, Teams, email and other communication channels.
• Regularly review and report on equipment utilization rates and other pertinent data to inform efficient shipment of medical equipment from branch to branch
• Periodic travel as needed
• Additional duties as assigned
 

Qualifications

Qualifications
• Highest integrity and relentless commitment to delivering value to customers and co-workers
• Proven resourcefulness in a fast-paced environment with a readiness to embrace change
• Strong organizational, attention-to-detail, critical thinking and problem-solving skills
• Outstanding listening, communication, collaboration, organizational skills
• Learn and apply new technologies, data analysis tools and processes
Education/Experience
• Two years of logistics or materials management experience or at least one year of hands-on experience working with medical equipment
• Associate degree or higher preferred
• Experience planning and controlling inventory preferred